Field Service Technician

ABB; Bolingbrook (IL); Remote; USD 70,000 - 120,000; Full time

Job summary

ABB is seeking a remote-based Service Engineer to execute installation, troubleshooting, and maintenance of electrical distribution equipment. The role involves up to 75% travel across the US, coordination with customers, and adherence to ABB safety standards.

You will perform startups, commissioning, and testing of power delivery systems, including transformers, switchgear, relays, and related controls, while preparing reports and material orders for ongoing projects.

Qualifications

• Bachelor's Degree in Engineering or Engineering Technology; Electrical or Mechanical preferred.
• 2 years of field engineering experience or equivalent such as military service.
• Willingness to travel ~75% and possess a valid passport and driver's license.
• Ability to operate in a US-based ABB environment with work authorization.

Responsibilities

• Install, troubleshoot, repair and perform preventative maintenance on electrical distribution equipment.
• Coordinate with customers to schedule jobs, order materials, and complete safety paperwork.
• Lead startups, commissioning, and testing of power delivery equipment and related controls.
• Prepare technical reports, quotations, and job status documentation for customers.

Skills

Travel 75%

US work authorization

MS Outlook/Excel/Word

Problem solving

Team communication

Education

Bachelor's Degree in Engineering or Engineering Technology

Tools

Microsoft Outlook

Excel

Word

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Service Manager

Your role and responsibilities:

In this role, you will execute work to meet assigned objectives. Responsibility includes performing installation, troubleshooting, repair, and preventative maintenance on electrical distribution equipment.

The work model for the role is: Remote

This role is contributing to the Electrification Service Division in Indianapolis, IN. Central area.

You will be mainly accountable for:

• Communicate with internal and external customers via phone/email to schedule upcoming jobs and order required materials, and perform safety analysis and paperwork prior to starting work.
• Provide knowledge of and conduct work activities in compliance with the ABB HSE (Health, Safety and Environment), ABB Way, and Safety Manual & Safety policy at all times.
• Be responsible for hands-on execution of projects including Startup, commissioning, troubleshooting, engineering, design, and repair of Power Delivery equipment in respective area; Power Delivery includes transformers, switchgear, OCBs, Circuit Breakers, busways, UPS, ATS, PLCs, Relays, Power Management Controls systems and other Power related equipment & controls.
• Participate in outages with other field engineers, technicians, and contractors including project management, lead site engineer or site project manager. Perform administrative functions such as writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet, and expense sheets on a complete timely, and thorough basis.

Our team dynamics:

You will join a dynamic, talented, and high performing team, where you will be able to thrive.

Qualifications for the role:

• Bachelor's Degree in Engineering or Engineering Technology, preference for Electrical or Mechanical (OR High School Diploma / GED with and 4 additional years of related engineering / field / technical experience).
• 2 years of field engineering experience or equivalent such as military service preferred.
• Require handing/moving of circuit breakers and other installed equipment in excess of several hundred pounds
• Computer skills including Microsoft Outlook, Excel, and Word.
• Ability and willingness to travel approximately 75% as required. Ability and willingness to possess and maintain a valid passport and driver's license.
• Knowledge of industrial customer base in geographical area preferred.
• Technical skills in testing of power distribution and delivery to include Low Voltage and Medium Voltage Breakers, Switchgear, Relays and Transformers preferred.
• Experience in the repair and refurbishment of LV and MV circuit breakers (OEM equipment such as Siemens, GE, ABB, Square D, Multilin relays, and Switzer Relays) preferred.
• Technical skills in testing, commissioning, startup and troubleshooting of medium voltage synchronous machines (including excitation systems), controls systems and Programmable Logic controllers a plus.
• Candidates must already have a work authorization that would permit them to work for ABB in the US.

More about us:

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

We value people from different backgrounds.

ABB is an Equal Employment Opportunity and Affiantitive Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and affirmative action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.

MyBenefitsABB.com

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?