Field Service Technician

EMD Electronics; Boise (ID); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

On-the-job training

Tuition reimbursement

Vacation 3 weeks

401k

Healthcare

Job summary

EMD Electronics is hiring Field Service Technicians to install, test, troubleshoot, and repair GasGuard, ChemGuard, and Poly Flow delivery systems at customer sites across the U.S. and internationally as needed.

In this role you will perform on-site service tasks, document work, and ensure safety and quality standards while traveling up to 85% of the time. Benefits include on-the-job training, tuition reimbursement, vacation, 401k and healthcare.

Qualifications

• High School Diploma or GED.
• 1+ years' experience as a Megasys Technician Level III or other Industrial / Semiconductor experience.
• 1+ years' experience with Failure Mode and Effect Analysis (FMEA).
• Valid US Passport.
• Valid Driver’s License with no infractions over the past 36 months.

Responsibilities

• Preform pre-task planning and equipment condition analysis prior to starting any work
• Empowered to Stop the Job and escalated
• Responsible for completion of customer requested tasks
• Audit equipment and maintenance areas according to quality and safety standards
• Ensure processes and procedures are followed
• Report quality and safety issues immediately via the escalation process
• Takes ownership of NCE events and the RMA process to address equipment concerns in a timely manner
• Complete all Field documentation accurately and submit for invoicing at the completion of the task
• Provide solutions to the customer for equipment configuration, maintenance, and operation

Skills

Mechanical skills

Electrical skills

Low voltage wiring

Troubleshooting

Problem solving

Teamwork

Self-motivation

Safety minded

Education

High School Diploma or GED

Job description

Your Role

EMD Electronics is immediately hiring for Field Service Technicians! This is a challenging, hands-on, rewarding job opportunity for people who want to join a growing business. Benefits to working with our team include:

• Comprehensive, paid, on the job training program that allows our employees to quickly learn critical technical skills to excel in this role and rapidly progress in their careers.
• Full tuition reimbursement available!
• Excellent benefits including a starting vacation allowance of 3 weeks, strong 401k programs and access to healthcare!

This Field Service Technician Role is a dynamic, fast paced, and exciting new opportunity! This position allows you to travel and meet new people while at the same time working on world class specialty gas and chemical deliveries systems, manufactured in our corporate factories.

As a Field Service Technician, you will be working at customer locations across the U.S. and possibly some international locations. Basic job duties include installation, testing, troubleshooting, and repairing of GasGuard, ChemGuard, and Poly Flow delivery systems and associated support systems including Pumps, distribution piping, and exhaust systems.

Responsibilities Include

• Preform pre-task planning and equipment condition analysis prior to starting any work
• Empowered to Stop the Job and escalated
• Responsible for completion of customer requested tasks
• Audit equipment and maintenance areas according to quality and safety standards
• Ensure processes and procedures are followed
• Report quality and safety issues immediately via the escalation process
• Takes ownership of NCE events and the RMA process to address equipment concerns in a timely manner
• Complete all Field documentation accurately and submit for invoicing at the completion of the task
• Provide solutions to the customer for equipment configuration, maintenance, and operation

Physical Attributes

• 80% of walking throughout the facility (5-6 miles per day)
• Climbing of ladders up to 12-foot-tall (utilizing fall protection)
• Basic lifting (up to 40lbs)
• Bending of the knees and overhead reaching
• Able to recognize and respond to safety alarms
• Be capable of traveling 85% of the time

Military Veterans: EMD Electronics is a military friendly employer that values the skills obtained through military teamwork. Our culture and company value the leadership and focus on safety that is obtained from your service. Veterans from any branch or MOS with hands‑on mechanical skill sets are encouraged to apply.

Minimum Qualifications:

• High School Diploma or GED
• 1+ years' experience as a Megasys Technician Level III or other Industrial / Semiconductor experience
• 1+ years' experience with Failure Mode and Effect Analysis (FMEA)
• Valid US Passport
• Valid Driver’s License with no infractions over the past 36 months

Preferred Qualifications

• Computer skills
• 5+ years of experience working in or at Semiconductor fabs
• Strong mechanical and electrical skills (including Low voltage and signal wiring (AC/DC))
• Demonstrated troubleshooting and problem‑solving skills
• Team-focused and collaborative demeanor
• Willing to work alone or with a team
• Reliable and self‑motivated
• Committed to Safe and Quality work environment

Pay Range for this position: $30-$50/hour

The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job‑related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites.

RSREMD

What we offer:

We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!