Field Service Tech: Travel Repairs & Customer Service

United Rentals; Gilbert (AZ); On-site; USD 50,000 - 75,000; Full time

Job summary

United Rentals, the world’s largest equipment rental provider, is seeking a Field Service Tech. You’ll perform maintenance and repairs on complex rental equipment at customer sites, travel to job locations, and maintain accurate work orders.

You may train junior techs and support parts delivery, with an emphasis on safety and customer service. Requirements include a High School diploma or equivalent, a valid driver’s license, 3–5 years of repair experience, and owning the necessary tools.

Qualifications

• High School diploma or equivalent.
• Valid driver's license with acceptable driving record.
• 3-5 years of experience repairing/maintaining equipment and tools.
• Advanced mechanical aptitude and working knowledge of tools.
• Strong mechanical background knowledge of engines.
• Must own tools applicable to position.
• Superior customer service, teamwork and verbal/written communication skills.

Responsibilities

• Safe maintenance and repair of a variety of complex rental equipment involving mechanical, electrical, hydraulic, and diesel systems.
• Travel to customer job sites for repair/maintenance of rental or customer owned equipment; must maintain service vehicle in a clean and professional manner
• Assist in the training of lower level technicians as needed
• Maintain paperwork/electronic documentation of work performed (work orders) in a complete and timely manner on a daily basis
• Assist with pick-up and delivery of equipment & parts
• Other duties assigned as needed

Skills

Mechanical aptitude

Customer service

Verbal/written communication

Driving skills

Education

High School diploma or equivalent

Tools

Engine repair tools

Hand tools

Job description

United Rentals, the world’s largest equipment rental provider, is seeking a Field Service Tech. You’ll perform maintenance and repairs on complex rental equipment at customer sites, travel to job locations, and maintain accurate work orders.

You may train junior techs and support parts delivery, with an emphasis on safety and customer service. Requirements include a High School diploma or equivalent, a valid driver’s license, 3–5 years of repair experience, and owning the necessary tools.