Field Service Tech - Mining Equipment (42466)

Arnold Machinery Company; Gillette (WY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid sick leave

Paid vacation

Paid holidays

Medical premium covered

Dental plan

Vision plan

401K with match

Bonus programs

Stock awards

Job summary

Arnold Machinery Company is seeking a Field Service Technician to maintain and repair mining equipment at client sites across the western United States. The role emphasizes safety, accuracy, and adherence to service manuals while delivering top-tier customer support.

The position includes a $2,000 signing bonus and requires a High School Degree or GED with the ability to travel to job sites. Excellent communication skills and knowledge of basic MS Office tools are desired.

Qualifications

• High School Degree or GED required.
• Experience with MS Office is preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Repairing and maintaining construction equipment.
• Travel to various job sites.
• Disassemble, clean, and reassemble equipment.
• Follow service manuals and use designated tools.
• Prepare and review warranty reports and service notes.

Skills

MS Excel

MS Word

Communication skills

Education

High School Degree or GED

Job description

Job Details

Job Location: ME Gillette - GILLETTE, WY 82718

Position Type: Full Time

Education Level: High School Degree or GED

Job Shift: Day

Field Service Tech - Mining Equipment

$2000 Signing Bonus

Position Overview

No company can promise uncompromised customer satisfaction without the people to back up and deliver that promise. At Arnold, we have assembled the most comprehensive machinery support team in the western United States. There is nothing in our inventory as valuable as the associates who carry our reputation into the marketplace. With our training, the Field Service Technician helps Arnold keep that standing.

Essential Job Functions

• Repairing and maintaining construction equipment
• Travel to various job sites
• Class A
• Disassemble, clean, and reassemble all construction equipment
• Follow specifications and procedures in service manuals and select the designated tools
• Measure and identify parts and components for reusability or replacement, ordering new parts as required
• Use all test and diagnostic equipment available to adjust machines and systems
• Make warranty recommendations and reports in representation of a prime product
• Perform minor welding, fabrication, plumbing alignment, and D.C. electric repairs
• Guide/supervise subordinates in the repair of machinery equipment
• Practice all good housekeeping and safety measures and procedures
• Complete service reports in the English Language
• Assist in the parts ordering process
• Process warranty work orders
• Process revenue field service work orders, obtain purchase orders from customers
• Open and close Work Orders
• Take phone calls for service jobs
• Communicate the job status, progress, and/or problems to the customer
• Complete special projects as needed

Non-essential Job Functions

• Assist the Service Manager with various tasks
• Maintain a clean workspace and/or truck

Physical Demands and Working Conditions:

• Walking and moving about on foot often through uneven terrain
• Lifting over 50 lbs. frequently
• Hands/arms operating equipment, hand, and power tools
• Seizes, helps, or works with hands
• Raises or lowers miscellaneous equipment parts and tools
• Extends hands and arms in any direction
• Bends body downward and forward by bending at knees or waist
• Remains in standing position if required for certain repair or maintenance work
• Climbing In and out of equipment
• Read work tickets, parts, and service books and operate heavy equipment
• Communication by radio, phone, and in-person
• Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication by radio, phone, and in-person
• Sits in equipment and vehicles
• Lies in a prone position under vehicles and equipment

Knowledge, Skills, and Abilities:

• Ability to use MICROSOFT EXCEL, WORD. Experience with other MS OFFICE programs helpful
• Effective written, verbal, and interpersonal skills
• Ability to use office machines (fax, copier, computer, etc.)

Benefits offered:

• Paid Sick Leave
• Paid Vacation
• Paid Holiday
• The company currently pays 100% of the medical premium for associates and family
• Dental and Vision plans
• 401K/Roth with company match
• Quarterly and Yearly Bonus programs
• Company Stock received to associates with 5+ years of service

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the organization’s ongoing needs.

Arnold Machinery is an equal opportunity, affirmative action, and right-to-work employer. Arnold Machinery does not discriminate based on physical or mental disability where the job’s essential functions can be reasonably accommodated. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

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