Field Service Tech III: Expert Diagnostics & Travel

Warren Equipment Company; Tulsa (OK); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Job summary

Warren Equipment Company is seeking a Machine Field Technician III to deliver high-quality repair services on equipment and respond to customer needs in a timely, professional manner. You will perform disassembly, assembly, testing and troubleshooting while ensuring safety and accuracy in workmanship.

The role requires reading and interpreting manuals, diagnosing issues, and providing quotes. Field travel up to 40% is expected, with opportunities to mentor junior team members.

Qualifications

• High school diploma or GED, or 5–8 years related experience.
• Able to obtain tooling and read/interpret safety and operation documents.
• Knowledge of database software; internet software; manufacturing software and order processing systems.
• Clean driving record and ability to obtain CDL within 90 days; must be 21+ to operate field vehicle.
• May be required to complete a DOT physical.
• Flexibility to work various schedules including shift work, overtime and on-call.
• Must be certified in air-conditioning.

Responsibilities

• Complete assigned jobs and tasks to meet flat rate times and re-do metrics.
• Process paperwork and access databases required to complete job (work order, parts order, JSA, DBS, SIMS, SIS web, STW) accurately and timely.
• Remove and install parts, disassemble and assemble components, and test and adjust assemblies with ability to self-monitor work quality.
• Mastery level knowledge of basic hand tools, air tools, precision measuring tools and instruments, lap tops, diagnostic software and cranes and rigging equipment.
• Provide accurate quotes and pricing estimates to the customer.
• Diagnose and troubleshoot problems, give recommendations for repairs and make all critical machine and engine repairs and adjustments.
• Apply specific failure analysis and procedures in determining proper diagnosis.
• Test and verify correct operation of all repairs and adjustments.
• Mentor Machine team members.

Job description

Warren Equipment Company is seeking a Machine Field Technician III to deliver high-quality repair services on equipment and respond to customer needs in a timely, professional manner. You will perform disassembly, assembly, testing and troubleshooting while ensuring safety and accuracy in workmanship.

The role requires reading and interpreting manuals, diagnosing issues, and providing quotes. Field travel up to 40% is expected, with opportunities to mentor junior team members.