Field Service Tech: Decontamination & Equipment Support

HCT Staffing; Atlanta (GA); In loco; USD 42.000 - 60.000; Tempo pieno

Descrizione del lavoro

The Associate Service Technician position supports field service and decontamination activities under the direction of senior service personnel.

This role assists with equipment preparation, basic service tasks, customer-site support, documentation, parts handling, and safe execution of decontamination projects while developing technical knowledge of Decon+ service equipment, processes, and customer support expectations.

Competenze

• Basic MS Office and business apps knowledge.
• Professional communication with a customer-service mindset.
• Strong attention to detail and ability to follow procedures.
• Mechanical aptitude and interest in service or technical work.
• Familiarity with hand tools and safe tool usage.
• Exposure to pumps, motors, HVAC, or related systems preferred.
• Ability to work in a team and take direction from seniors.
• Ability to manage tasks, report status, and adapt to changes.

Mansioni

• Assist senior technicians with field equipment repairs and decontamination projects.
• Support preventive maintenance, equipment setup, and on-site service work.
• Help with troubleshooting under supervision; escalate complex issues.
• Prepare, clean, inspect, and maintain service equipment and consumables.
• Assist with customer information gathering and documenting service needs.
• Contribute to service reporting by completing documentation accurately.
• Track materials, tools, consumables, and parts for visits.
• Follow safety, quality, and procedural requirements on customer sites.
• Support equipment installation, training, and service documentation updates.

Conoscenze

Microsoft Office

Customer service

Attention to detail

Mechanical aptitude

Hand tools

Pumps and motors

Team player

Task management

Technical internship/training

Formazione

Technical internship/training

Strumenti

MS Office

Hand tools

Descrizione del lavoro

The Associate Service Technician position supports field service and decontamination activities under the direction of senior service personnel.

This role assists with equipment preparation, basic service tasks, customer-site support, documentation, parts handling, and safe execution of decontamination projects while developing technical knowledge of Decon+ service equipment, processes, and customer support expectations.