Field Service Tech - CES

1001 United Rentals (N A), Inc; DeForest (WI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Paid Parental Leave

Employee Discount Program

Career Development & Promotional Op.</

Additional Vacation

Early Wage Access

Job summary

United Rentals, Inc. is the world's largest equipment rental provider, and is seeking a Field Diesel Mechanic – Customer Equipment Solutions (CES) to perform maintenance and repairs on customer-owned equipment with minimal supervision.

You will work safely and professionally to ensure equipment reliability and customer satisfaction. You will travel to customer sites, document work orders, upsell and demonstrate equipment, and collaborate with a team to deliver exceptional service.

Qualifications

• High School diploma or equivalent.
• Valid driver's license with an acceptable driving record.
• 3–5 years of experience repairing/maintaining equipment and tools.
• Advanced mechanical aptitude and working knowledge of tools.
• Knowledge of construction equipment and engines.
• Must own tools applicable to the position.
• Superior customer service, teamwork, and verbal/written communication skills.
• Ability to frequently lift items up to 45 lbs.

Responsibilities

• Safe maintenance and repair of mechanical, electrical, hydraulic, and diesel systems on equipment and tools with minimal supervision.
• Maintain paperwork/electronic documentation of work orders daily.
• Upsell and demonstrate a wide array of complex equipment for customers.
• Travel to customer job sites for repair/maintenance; keep service vehicle clean and professional.
• Assist with pick-up and delivery of equipment & parts.
• Other duties assigned as needed.

Skills

Equipment repair

Mechanical aptitude

Own tools

Customer service

Teamwork

Communication

Education

High School diploma

Tools

Independent tools

Job description

Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As a Field Diesel Mechanic – Customer Equipment Solutions (CES), you’ll use your skills to perform maintenance and repairs of complex equipment on customer-owned equipment with limited or no supervision in a highly skilled, safe, and professional manner. Every day, you can improve and challenge yourself, and if you have the desire and ambition, you’ll have the potential to work towards higher levels of Service Technician and leadership roles in our Service Department. Like every member of our team, we will rely on you to provide exceptional customer service to our customers.

What you'll do:

• Safe maintenance and repair of complex mechanical, electrical, hydraulic, and diesel systems on a variety of customer equipment and tools while using a high degree of independent judgment
• Maintain paperwork/electronic documentation of work performed (work orders) in a complete and timely manner on a daily basis
• Upsell and demonstrate a wide array of complex equipment for customers
• Travel to customer job sites for repair/maintenance of customer-owned equipment; must maintain service vehicle in a clean and professional manner
• Assist with pick-up and delivery of equipment & parts
• Other duties assigned as needed

Requirements:

• High School diploma or equivalent
• Valid driver's license with an acceptable driving record
• 3-5 years of experience repairing/maintaining equipment and tools
• Advanced mechanical aptitude and working knowledge of tools
• Knowledge of construction equipment and strong mechanical background knowledge of various engines
• Must own tools applicable to the position
• Superior customer service, teamwork, and verbal/written communication skills
• Ability to frequently lift items up to 45 lbs.

This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.

Why join us?

We don't just “talk the talk!” We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family.

In addition to our health and financial plans, we also offer:

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation
• Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture
• Explore our comprehensive U.S. benefit offerings For Canadian benefits, click here

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law.

If you need a reasonable accommodation at any point of the application process, please email [e-mail] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.

Founded in 1997, United Rentals is the largest equipment rental company in the world, with an integrated network of rental locations in North America, Europe, Australia and New Zealand. In North America, the company operates in 49 states, every Canadian province and Puerto Rico.