Field Service Tech

WillScot; Elgin (IL); On-site; USD 39,000 - 51,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off

Retirement savings plan with company/

Job summary

WillScot is seeking a Field Service Technician to deliver technical knowledge, customer service and professionalism in the field. The technician will service and troubleshoot our buildings, ensuring timely and cost-efficient operations while representing the company with clients.

You will conduct service calls for HVAC, plumbing and carpentry within the territory, explain repairs to customers, and maintain a safe on-site work environment in compliance with client standards.

Qualifications

• High School diploma or GED required.
• Carpentry knowledge and experience.
• Electrical, plumbing, and welding experience is helpful.
• General contractor’s license is preferred.
• A current valid license and good driving record required.
• Knowledge and experience with HVAC equipment and appliances; licenses as required by law.
• Able to work independently in a fast-paced environment.
• Some knowledge of computers is necessary.
• Good communications skills to interact with customers, sales people, contractors, shop personnel and WillScot employees.

Responsibilities

• Conducting service calls related to HVAC, plumbing and carpentry within the Branch territory.
• Explaining repairs and services to customers courteously, over the phone and in-person.
• Maintaining a safe working environment and practicing safe working habits including complying with client safety standards on-site.

Skills

Carpentry knowledge

Customer service

Safety awareness

Communication skills

Education

High School diploma or GED

General contractor license preferred

HVAC license/certifications helpful

Tools

HVAC equipment

Job description

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At WillScot, our team of nearly 5000+ people makes our company a Great Place to Work® and we believe our people are what give us a competitive advantage in the industry. Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and communities. From day one, we invest in your growth and your future, while giving back to the communities we serve. Learn more about WillScot and who we are, here .
As North America’s leading provider of complete temporary space solutions, we have helped customers across 260+ locations in the United States, Canada, and Mexico, get the innovative flexible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start. Learn More .

ABOUT THE JOB:

Our Service Technicians are the face of WillScot to our clients! We're looking for a technician who can deliver technical knowledge, customer service and professionalism too. This is a great role to join our business, use your existing skills, learn about our clients and business, and grow! Hard work, talent, and the will to succeed count at WillScot. We're seeking peoplepassionate about their careers andexcited to provideour customers with a level of service unmatchedin our industry!

The Field Service Technician provides outstanding customer service while troubleshooting and servicing our buildings in the field in a timely, cost-efficient manner.

WHAT YOU'LL BE DOING:

• Conducting service calls related to HVAC, plumbing and carpentry within the Branch territory
• Explaining repairs and services to customers courteously, over the phone and in-person
• Maintaining a safe working environment and practicing safe working habits including complying with client safety standards on-site.

EDUCATION AND QUALIFICATIONS:

• High School diploma or GED required.
• Must have carpentry knowledge and experience.
  • Electrical, plumbing, and welding experience is helpful.
  • General contractor’s license is preferred.
• A current valid license and good driving record required.
• Additional requirements if performing HVAC duties.
  • Knowledge and experience with HVAC equipment and appliances. Must hold appropriate licenses as required by law.
• Ableto work independently in a fast-paced environment is a must.
• Some knowledge of computers is necessary.
• Good communications skills to interact with customers, sales people, contractors, shop personnel and WillScot employees.

This posting is for a(n) Existing Position.
Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, skills, or physical abilities required. Team members may be required to perform duties outside normal responsibilities from time to time as needed.
Base Wage Range:$28.40-$36.95
Individual rates are based on a variety of factors such as degrees or certifications, skill-level and years of experience, and include considerations such as expected overtime and variable compensation pay such as bonus or commission.
All regular WillScot positions offer a generous benefits package to help our employees and their families Be Well. This includes medical, dental, vision, disability, life insurance, paid time off (including Company holidays), tuition reimbursement, a retirement savings plan with company match, and more! More information about benefits may be found here. Many positions also have variable pay opportunities including commission, bonus, performance rewards, or other incentive programs.
We are an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.

Nearest Major Market: Elgin
Nearest Secondary Market: Chicago