Field Service Tech

Chart Industries, Inc.; California; Remote; USD 54,000 - 72,000; Full time

Job summary

Chart Industries is seeking a Field Service Tech to provide mobile field service and support for cryogenic equipment with extensive travel (approximately 80%, potentially up to 100%). The role involves welding, installation, and on-site troubleshooting, with a focus on safety and quality, and opportunities to grow in a high-growth, engineering-driven environment.

You will read schematics, work with customers, and prepare detailed service reports while collaborating with teams across the

Qualifications

• Preferred 2+ years of TIG welding experience, preferably with piping.
• 2+ years mechanical experience in industrial maintenance or heavy equipment repair.
• Excellent communication skills for answering customer questions in the field.
• Ability to read electrical and plumbing schematics.
• Team-oriented, able to work independently.
• Read and understand blueprints.
• Working knowledge of MS Office and JD Edwards.
• Basic understanding of industrial controls, PLCs, and cryogenic systems.

Responsibilities

• Ensure timely, high-quality service to the customer by phone or on-site.
• Coordinate with the manager on customer communications.
• Prepare detailed service reports.
• Maintain tools and test equipment used for commissioning.
• Coordinate contact with supervision at all levels.
• Troubleshoot control systems.
• Read electrical and plumbing schematics and use troubleshooting tools.
• Coordinate, perform and report test results.
• Adhere to service agreements per sales and customer directives.
• Perform quality tests per work instructions.
• Weld using MIG and/or TIG in field conditions.
• Install equipment including tanks, pipe, vaporizers, skids, dosers.
• Apply ISO 9000 knowledge and standards.
• Observe safety procedures and policies.

Skills

TIG Welding

Piping

Mechanical

Customer communication

Schematic reading

Teamwork

Blueprints

MS Office

JD Edwards

Industrial controls

Cryogenics basics

Education

Technical diploma/ certification

Tools

MS Office

JD Edwards

Job description

Field Service Tech

Location: Work From Home, XX - Home Office, United States, n/a

Company: Chart Industries

Ensuring Chart’s Success…

At Chart, we design and build some of the world’s most advanced cryogenic equipment—that’s how our “Cooler By Design®” tagline was born. But it’s not just our technology that’s cool. It’s our people. We solve complex problems as a team, making us truly Cooler Together. And with the addition of Howden to the Chart family, we’re Stronger Together, too.

Our customers don’t simply bring us equipment specs—they bring us challenges. That’s where you come in. From concept and design to installation and commissioning, you’ll help create solutions that support a wide range of industries and applications.

• Launching rockets into space

• Delivering Nexus of Clean™ solutions for clean water, clean power, clean food, and clean industrials

• Powering the carbonation in your favorite fast-food beverage

• Making nitro coffee and even nitro ice cream possible

Want to see our impact in action? ExploreChart City: https://chartcity.chartindustries.com/ . We’re looking for bright, driven talent excited to build a career in an evolving, high‑growth industry. Along with competitive compensation and meaningful work, Chart offers development programs designed to grow future leaders. That could be you. If you’re passionate about design engineering and think a career at Chart sounds pretty cool, let’s talk.

We are looking for an independent, results oriented and self-motivated technician to provide a variety of service, training, and technical service support activities for a variety if cryogenic applications including mobile vehicles manufactured by the D&S Division at the Chart–New Prague, MN facility.

What Will You Do?

• Ensure timely and continuous quality service to the customer, by phone or site visits when necessary.

• Work with manager on customer communication.

• Prepare detailed service reports.

• Maintain tools and test equipment used for commissioning/service.

• Coordinate contact with all levels of supervision.

• Troubleshoot control systems.

• Read and understand electrical schematics and use of troubleshooting tools and meters.

• Read and understand plumbing schematics.

• Coordinate, perform and report results from testing. This includes logging results as required by written or verbal instructions.

• Adhere to contractual service agreements per sales and customer service directives.

• Perform quality tests as instructed by work instructions, engineering, or supervisor to ensure product quality.

• Weld using MIG and/or TIG in field conditions.

• Install equipment including bulk tanks, pipe, vaporizers, skids, dosers, etc.

• Utilize ISO 9000 knowledge and application standards.

• Observe and practice safety procedures and policies.

Your Experience Should Be...

• Preferred 2+ years’ experience, Tig welding experience, preferably with piping.

• Preferred 2+ years mechanical experience in industrial maintenance, automotive, diesel, heavy equipment repair industry.

• Excellent communication skills used in answering customer’s questions and performing field service.

• Ability to read electrical and plumbing schematics preferred.

• Work well in teams and independently.

• Read and understand detailed blueprints.

• Must possess a working knowledge of personal computers including MS Office, JD Edwards.

• Basic understanding of Industrial Controls and PLC’s is a plus.

• Basic understanding of cryogenic liquids and gases, and thermodynamics is a plus.

Your Education Should Be...

• Technical diploma/Certification required, preferably welding, maintenance, mechanic (automotive, diesel, heavy equipment) related.

Your Physical Work Environment Will Require…

• Extensive travel to customer sites (expect approximately 80%, but at times could reach 100%).

• Both outdoor and indoor work.

• Office and plant work.

• Exposure to metal cuttings and welding odors.

• May involve exposure to temperature extremes

• Occasional weekend and holiday work

• Required use of personal protective equipment.

• Frequent standing, sitting, bending, stooping, twisting, and walking,

• Frequent lifting up to 75 lbs., occasional heavier lifting.

• Occasional pushing, pulling of materials up to 40 lbs

Pay Range & Compensation

The salary range for this position is $54,100–$71,900 , based on a good faith estimate at the time of posting. Final compensation will be determined based on qualifications, skills, and successful completion of the interview process. This position is eligible for overtime pay.

Chart Industries is an equal employment opportunity (EEO) employer and will not discriminate against any employee or applicants because of his or her race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age, national origin, disability, veteran status, military status, marital status, genetic information or any other reason prohibited by law. Additionally, it is and shall continue to be our policy to provide promotion and advancement opportunities in a non-discriminatory fashion.

Chart complies with applicable local, state, and federal statutes governing “equal employment opportunity” and nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation and training.