Field Service Support Technician

Eaton Corporation; Liberty Township (OH); Presencial; USD 56.000 - 83.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Guaranteed 40-hour base pay

Overtime eligibility

Tuition assistance

Leads program with bonus pay

Company toolkit and phone

Opportunities across 32 service

Descripción de la vacante

Eaton Corporation is seeking a Field Service Support Technician to be based in Worthington, OH; West Chester, OH; or Indianapolis, IN. The role supports field service teams with installation, startup, maintenance, and distribution equipment modification.

Expected annual salary range is $56,000 to $83,000, with compensation based on skills, experience, and qualifications. Benefits include tuition assistance, leads program with bonus pay, and opportunities across 32 service branches.

Formación

• High School Diploma or higher.
• Must be able to work in the US without corporate sponsorship now or in the future.
• No relocation offered; candidates within 50-mile radius considered; Active-Duty Military Service members exempt from the geographic area limit.

Responsabilidades

• Provide field service assistance by supporting Eaton Field Service Representatives in transporting equipment to customer sites and performing installation, startup, maintenance, repair, and electrical power distribution equipment modification.
• Assist office personnel and field service team with assigned tasks.
• Assist with shipping and receiving and warehousing & material handling.
• Prepare materials, test equipment and tools so jobs are staged for success.
• Maintain stock and special-order inventory records and data entry.

Conocimientos

Proficient computer skills

Safety precautions

Customer relationship development

Valid driver’s license

Educación

High School Diploma

2-year technical degree

Herramientas

Wiring diagrams

Electrical schematics

Hand tools

Power tools

Forklift operation

Descripción del empleo

Eaton's ES AMER ESS division is currently seeking a Field Service Support Technician that can be based in Worthington, OH; West Chester, OH; or Indianapolis, IN.

The expected annual salary range for this role is $56000 - $83000 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you'll do:

Eaton has the largest and most experienced team of field services technicians and engineers in the industry, and we are looking to grow our team. In this role, you will:

• Provide field service assistance to customers by supporting Eaton Field Service Representatives in transporting equipment to customer sites, performing installation, startup, maintenance, repair, and electrical power distribution equipment modification.
• Assist office personal & field service team with assigned tasks
• Assist with shipping & receiving
• Perform warehousing & material handling
• Prepare materials, test equipment and tools so that jobs are properly staged for success
• Be responsible for both stock and special-order inventory management
• Maintain records and data entry around reports

Team Benefits:

• Guaranteed 40-hour base pay, eligible for overtime and travel premiums
• Career growth, mentorship and safety training
• Company toolkit and phone
• Tuition assistance for ongoing learning
• Leads program with bonus pay
• Opportunities across 32 service branches

Qualifications:

Basic Qualifications

• High School Diploma or higher
• Must be able to work in the US without corporate sponsorship now or in the future
• No relocation offered; candidates within 50-mile radius considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation

Preferred Qualifications

• 2-year technical degree or similar experience in military training
• Minimum 2 years of electrical or mechanical industry experience
• Experience in basic testing and servicing electrical distribution and control systems is highly desirable.
• Forklift or industrial equipment operation
• Experiencing in wiring, reading wiring diagrams and understanding schematics
• Proficient with hand and power tools for equipment assembly
• Works well under time constraints and in stressful situations
• Collaborates effectively with the team to meet project deadlines
• Problem-solving and logical thinking skillsAbility to obtain and maintain a valid TWIC card
• Must have a valid driver's license

Skills:

Position Success Criteria:

• Proficient computer skills
• Knowledge and practice of safety precautions related to working with electrical and electronic equipment.
• Demonstrated ability to provide service and represent company interests in developing customer relationships to ensure long-term customer satisfaction.
• Must possess and maintain an unrestricted valid driver's license along with a satisfactory Motor Vehicle Record in order to occasionally operate Eaton Fleet Pool Vehicles.
• Must be able and willing to obtain Department of Transportation (DOT) non-CDL qualification and comply with all DOT regulatory requirements, if required.
• Must have the ability to work variable hours, including nights & weekends, and travel within the district / state / region / country based on customer requirements.
• Successfully complete and maintain compliance with Eaton's safety program and policy; This includes role-applicable portions of the EESS Qualified Electrical Worker (QEW) program and any required annual re-certifications thereafter
• Submit to periodic customer required background and drug screenings.
• Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. The employee is frequently required to climb and regularly required to lift/carry up to 50 pounds. The employee is frequently required to push/pull up to 50 pounds and occasionally required to push/pull greater than 50 pounds with assistance

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates' privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair