Field Service Supervisor: Lead Fleet Tech Teams & Ops

Penske Truck Leasing Co., L.P.; Aurora (CO); On-site; USD 88,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) plan

Employee discounts

Job summary

Penske Truck Leasing Co., L.P. is seeking a Field Service Supervisor to lead a maintenance team across a defined territory. You will coordinate repairs, preventive maintenance, and diagnostics for tractors, trucks, and trailers while driving customer experience and efficiency.

You will hire, train, and develop technicians, ensure safety compliance, and manage costs and performance metrics. The role requires travel within the territory and a flexible schedule.

Qualifications

• High School Diploma or equivalent required.
• Associates or Tech School degree preferred.
• 3-5 years fleet maintenance management experience preferred, or at least 3 years of team management in an environment with strong operational metrics.
• Strong customer service and organizational skills required.
• Valid Driver's License required.

Responsibilities

• Manages and leads a group of technicians across multiple service zones.
• Leads hiring and onboarding of technicians and development planning across assigned territory.
• Provides timely feedback and coaching to improve technician effectiveness and reduce rework.
• Drives timely, quality field repairs through coordinated efforts with other Penske internal roles.
• Monitors and verifies the quality of technician work and documentation both in-person and virtually.
• Controls repair, inventory, and labor costs through local and corporate Penske location collaboration.
• Analyzes performance trends and makes recommendations to improve technician productivity and service consistency across locations.
• Acts as an escalation point for field service operations, offering guidance and feedback aligned with field performance goals.

Skills

Customer service

Organizational skills

Strong communication

Driver's license

Education

High School Diploma or equivalent

Associates or Tech School degree preferred

Job description

Penske Truck Leasing Co., L.P. is seeking a Field Service Supervisor to lead a maintenance team across a defined territory. You will coordinate repairs, preventive maintenance, and diagnostics for tractors, trucks, and trailers while driving customer experience and efficiency.

You will hire, train, and develop technicians, ensure safety compliance, and manage costs and performance metrics. The role requires travel within the territory and a flexible schedule.