Field Service Specialist

Surv of Ogden; Ogden (UT); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Company parties

Competitive salary

Free food & snacks

Free uniforms

Opportunity for advancement

Paid time off

Flexible Scheduling

Competitive Compensation

Career Advancement Opportunities

Job summary

Surv of Ogden is seeking a hands-on Lead Field Technician to manage a crew delivering high-quality home repair and maintenance services in Ogden, Layton, and surrounding areas. You will perform advanced repairs, troubleshoot issues, and maintain relationships with homeowners across Utah's communities.

You will guide technicians, ensure safety and craftsmanship, and gradually grow the team as the business expands, while maintaining a concierge-level customer experience.

Qualifications

• Previous experience as handyman / general maintenance.
• Experience leading small to medium sized teams.
• Knowledge of job site safety rules and regulations (OSHA).
• Knowledge of methods, tools, and equipment used in carpentry.
• Must be qualified to perform at heights above thirty (30) feet with the use of a ladder, lift, or bucket truck boom.
• Ability to lift 75+ lbs on a consistent basis.

Responsibilities

• The Face of the Brand: Perform high-quality handyman and residential repair services while providing a "concierge-level" customer experience.
• Complex Problem Solving: Tackle intermediate repairs that require more know-how (e.g., troubleshooting a mystery leak or mounting a heavy TV).
• Quality & Relationship Management: Lead on-job crew to ensure the Surv Standard was met.
• Workflow Optimization: Lead Field Technicians to work efficiently - fastest way to clean windows or move a piano safely.
• Community Growth: Identify how we can further help regulars (e.g., deck wash during screen door repair).
• Growth Transition: As the team grows, shift time from doing to overseeing multiple crews.

Skills

Handyman experience

Team leadership

OSHA safety knowledge

Carpentry tool use

Heavy lifting (75+ lbs)

Work at heights awareness

Tools

Carpentry tools

Job description

Benefits:

• Company parties
• Competitive salary
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off
• Benefits/Perks
• Flexible Scheduling
• Competitive Compensation
• Career Advancement Opportunities

Job Summary:

The Mission: To be the "Lead Problem Solver." You lead a crew, handle the challenging stuff, and ensure every customer in Ogden, Layton, and beyond feels like they are our only client.

You are hard-working, a team player, and dedicated to performing quality work in all that you do. Significant past experience as a professional home services worker is highly preferred and a positive attitude is a must!

Responsibilities:

• The Face of the Brand: Perform high-quality handyman and residential repair services while providing a "concierge-level" customer experience.
• Complex Problem Solving: Tackle the intermediate repairs that require more "know-how" (troubleshooting a mystery leak or custom-mounting a heavy TV).
• Quality & Relationship Management: Lead on-job crew to ensure the "Surv Standard" was met. You are the face of the brand when a neighbor has a question or a concern.
• Workflow Optimization: Lead Field Technicians to work efficiently- whether it's the fastest way to clean windows or the safest way to move a piano.
• Community Growth: Identify how we can further help our regulars (e.g., "I noticed your deck needs a wash while I was fixing the screen door").
• Growth Transition: As the team grows and new crews are created, your time will shift from "doing" the work to overseeing the work done by multiple crews.

Qualifications:

• Previous experience as a handyman / general maintenance
• Experience leading small to medium sized teams
• Knowledge of job site safety rules and regulations (OSHA)
• Knowledge of methods, tools, and equipment used in carpentry
• Must be qualified to perform at heights above thirty (30) feet with the use of a ladder, lift, or bucket truck boom
• Ability to lift 75+ lbs on a consistent basis