Field Service Specialist

Enel North America; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401k with match

Generous PTO

Tuition reimbursement

Professional development allowance

Job summary

Enel North America is seeking a Field Service Specialist to support solar and storage projects in North America, including installation, testing, maintenance, and troubleshooting of critical equipment. The role includes developing training programs for field personnel and contributing to reliability-based maintenance planning.

Candidates should have an Associate degree or journeyman electrician license with 5+ years in utility-scale solar, plus HV knowledge, and proficiency with diagnostic test

Qualifications

• Associate’s degree or Technical Certificate in Electrical systems, or licensed journeyman electrician.
• Minimum of 5 years of field experience in utility-scale solar industry (10+MWac).
• Knowledge of Medium/High Voltage 3-phase power, AC/DC systems, inverters and control systems.
• Expert in troubleshooting and repair of power plant equipment.
• Experience with test equipment: oscilloscopes, multi-meters, power quality analyzers, PV string analyzers, thermography.

Responsibilities

• Provide advanced technical support for installation, testing, maintenance, troubleshooting, or repair of critical equipment.
• Develop and lead a training program for technicians on Condition Monitoring Technologies and Electrical systems operation.
• Coordinate with Reliability Engineers to develop a Reliability Based Maintenance plan for assets.
• Provide commissioning and start-up support on projects under construction.
• Create and review technical documentation, specs, procedures and troubleshooting guides.

Skills

Electrical systems

High voltage knowledge

Troubleshooting

Test equipment proficiency

Reading technical docs

Education

Associate degree or technical certificate in Electrical systems

Licensed journeyman electrician

Tools

Oscilloscopes

Multi-meters

Power quality analyzers

PV string analyzers

Thermography equipment

Job description

Description And Requirements

The Field Service Specialist is responsible for critical, advanced and/or non-routine maintenance and troubleshooting support for all Solar and Battery Storage projects in North America. The Solar Technical Specialist shall also support the review of electrical design, equipment selection, and construction of new projects in the EGP development cycle, with specific focus on improving the long term function and serviceability of the proposed asset. Additionally, this position shall develop and provide training programs for field personnel on topics within their scope of expertise.

The Field Service Specialist is responsible for critical, advanced and/or non-routine maintenance and troubleshooting support for all Solar and Battery Storage projects in North America. The Solar Technical Specialist shall also support the review of electrical design, equipment selection, and construction of new projects in the EGP development cycle, with specific focus on improving the long term function and serviceability of the proposed asset. Additionally, this position shall develop and provide training programs for field personnel on topics within their scope of expertise.

What you will do

• Provide advanced technical support for in the installation, testing, maintenance, troubleshooting, overhaul or repair of critical equipment. This work may be conducted from the office or in the field.
• Develop and lead a training program for technicians within the Solar and Battery Storage group. Training shall focus on Condition Monitoring Technologies and Electrical systems operation, troubleshooting and repair.
• Coordinate with field and the Solar & BESS Reliability Engineers to assist with the development of a Reliability Based Maintenance plan for each operational asset
• Provide commissioning and start up support on projects under construction.
• Create and review technical documentation, specifications, operating procedures and troubleshooting support for the equipment associated to the company’s Solar and Battery Storage project portfolio based on technical knowledge and interaction with local and international colleagues.
• Assist in the development of Root Cause Analysis, Asset Criticality Analysis and Failure Mode & Effect Analysis for the Solar and Battery Storage portfolio
• As requested, provide expert technical support for the Global fleet of Solar and Battery Storage of Enel

What you will bring

• Associate’s degree or Technical Certificate in Electrical systems, electronics, electrical power conversion, solar power, or battery systems; or be a licensed journeyman electrician with relevant experience in related industries (solar, wind battery storage, inverters, etc).
• Minimum of 5 years of field experience in the utility scale (10+MWac) solar industry.
• A demonstrated knowledge of Medium and High Voltage three phase power systems, AC and DC power systems, inverters, instrumentation and digital control systems is required.
• Expert knowledge in the troubleshooting and repair of power plant equipment.
• Strong knowledge in the use of all power plant related test equipment including, but not limited to, oscilloscopes, multi-meters, power quality analyzers, PV string analyzers, electroluminescence testing, thermography and associated test equipment. Certification in the use of such equipment is strongly desired.
• Ability to read and accurately interpret technical documents, tables, and figures
• Excellent computer skills with experience on the MS suite including Word, Excel and MS Project.
• A valid driver’s license operable in all 50 states and Canada.
• Up to 60% of domestic travel. Occasional (5%) international travel.
• A valid driver’s license operable in all 50 states and Canada and a clean driving record. A clean driving records means:
• In the last 3 years, no driving-related suspension, revocation or cancellation, no disqualifying offenses, no more than 2 moving violations and no reckless driving incidents.
• In the last 5 years, no major driving offenses including DUI/DWI, refusal to test, leaving the scene, driving a commercial vehicle without a CDL, or at- fault fatal accident.

Preferred

• Certification per FAA Section 107 to Pilot Remote Small Unmanned Aircraft Systems is required within 1 year of start date.
• Certifications in reliability-based maintenance and/or asset management (CMRP, CRL, CAMA, etc.).
• Knowledge of time and frequency domain analysis, power quality studies, airborne and mechanical ultrasound, thermography, dissolved gas analysis, and other Condition Monitoring technologies is strongly preferred.
• A strong personal drive and interest in reliability and continual process improvement.
• Excellent communication, interpersonal, and organizational skills required, with the ability to engage and cooperate effectively with multidisciplinary and multinational teams.
• Ability to prioritize workload to meet deadlines
• Strong attention to detail and planning requirements
• Ability to work autonomously and effectively with periods of limited direct supervision.

Why join us?

Enel North America offers its regular full-time employees affordable, quality healthcare for you and your family, life insurance and disability benefits to provide security, and retirement benefits to help you plan for your financial future. In addition, we offer an array of other benefits such as flexible spending accounts, tuition reimbursement and professional development allowance.

Benefits are effective as of day one!

Some additional perks to working with Enel North America include:

• 401k with match fully vested as of day one. Enel-NA matches 100% of the first 4% that you contribute up to set IRS limits.
• Generous PTO that supports work/life balance including: 4 weeks annually of vacation as well as personal days, volunteer days, your birthday off, paid holidays, and sick time. Proration may apply during first year of employment.
• Paid leave programs
• The opportunity to grow and develop your career with the support and mentorship of senior leaders.
• The opportunity to work for one of the world’s most recognizable and respected brands in the energy industry that believes by working together we can create a new energy era in which the world can become more sustainable.

An employee’s eligibility for these benefits shall be subject to the governing documents for such plans and programs and/or company policy. The benefits described above may be modified or eliminated with or without notice in accordance with the governing documents and applicable law.

Diversity, Equity, Inclusion, and the Selection Process

Enel North America is dedicated to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, national origin, citizenship, age, disability, sexual orientation, genetic information. We will not discriminate, in any employment decision, against any individual or group on the basis of race, color, religion, sex, gender, national origin, citizenship, age, disability, sexual orientation, genetic information, or veterans/national guard/military reserve status. This shall be done in compliance with all applicable federal, state, and local laws in every location in which Enel North America has facilities. Enel North America maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Accessibility – If you require accessibility assistance applying for open positions please contact [e-mail].

The selection process includes an initial introductory interview with the Recruiting team, followed by an interview with the relevant business line. If your profile matches the requirements of the role, we will contact you to share all the details of the next steps.

Enel North America is committed to providing a fair and transparent hiring process for all job seekers. We will never ask you to pay money or provide sensitive information, such as your social security number or bank account number, as part of the application process. We only hire through our official channels, which include our website and LinkedIn page. If you receive a job offer that did not come through one of those channels, it is likely a scam, and we suggest reporting it to the authorities.

We are looking for individuals who embody our values: trust, respect, innovation, proactivity, and flexibility.

Who we are

Enel North America:

Enel North America is a proven renewables leader delivering clean, flexible and sustainable energy solutions.

As part of the Enel Group, we develop, build, own and operate renewable power plants and demand response solutions, with over 11 gigawatts (GW) of installed wind and solar capacity, over 1 GW of energy storage and nearly 5 GW of demand response in the US and Canada.

For nearly 25 years, we've reliably powered modern life and driven climate action with our people, partners and communities by putting sustainability at the center of everything we do. Enel is a top-five industry leader for clean power capacity in the US, demand response in North America and utility-scale battery storage in Texas.

We are a smart and passionate team working together to build the Enel North America that we want for the long-term – one that is founded on strong financial, social and environmental values. Being on our team means being part of lasting progress to create a thriving and more sustainable world for our climate and communities. It means valuing safety, trust, innovation, proactivity, flexibility and respect in all we do. Our vision is ambitious, and we'll get there together.

Enel Spa

Enel is a multinational power company and a leading integrated player in the global power and renewables markets, present in 27 countries worldwide.

At global level, it is the largest renewable player, the foremost electricity distribution network player by number of grid customers served and the biggest retail operator by customer base.

Enel generates electricity with approximately 93 GW of total capacity. Enel Green Power, the Group’s renewables arm, has a total capacity of approximately 68 GW and a generation mix that includes wind, solar, geothermal, and hydroelectric power, as well as energy storage facilities, installed in Europe, the Americas, Africa, Asia, and Oceania.

Enel Grids, the Group’s global business line dedicated to the management of the electricity distribution service worldwide, delivers electricity through a network of 1.9 million kilometers with more than 69 million end users connected to its distribution grids. Enel Commercial is the Group’s arm dedicated to customers around the world with the aim of effectively providing products and services based on their energy needs and encouraging them towards a more conscious and sustainable use of energy. It provides electricity, gas and integrated services to more than 29 million customers globally including households, enterprises, industries and public administrations. In addition, it offers flexibility services aggregating 10.2 GW and has over 34,000 owned public charging points for electric mobility.

Curious about us? Discover more at www.enel.com

This announcement is addressed to all individuals in line with Enel’s commitment to equity and inclusion, with particular attention to promoting gender equality.