Field Service Representative - Dispatchable - Water Technologies

Veolia | Water Tech; Phoenix (AZ); On-site; USD 62,000 - 74,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401(k) Plan

Tuition Reimbursement

Life Insurance

Paid Holidays

Parental Leave

Job summary

Veolia is seeking a Dispatchable Field Service Representative to deliver on-site operations and maintenance for water treatment systems across diverse industries. You’ll troubleshoot mechanical, electrical, and controls across RO, IX, UF, and related technologies, while training customers on operation and maintenance.

Expect travel within the region, independent work capability, and collaboration with customer teams to ensure contract compliance and optimal equipment performance.

Qualifications

• High School Diploma or GED or international equivalent; 2+ years' service/maintenance experience in an industrial environment.
• Valid Driver’s License required.
• Bachelor or Associate degree in Science/Engineering (STEM) or technical certificate is preferred.

Responsibilities

• Carry out mechanical, electrical and controls troubleshooting on equipment like valves, air compressors, pumps, and instrumentation.
• Create and maintain site paperwork; provide customers with detailed technical summaries.
• Maintain inventory of spare parts and chemicals; ensure availability for maintenance.
• Monitor and maintain chemical injection systems during field service tasks.
• Perform analytical testing (turbidity, hardness, pH, chlorine, CO2, O2, etc.) and record results.
• Review customer plant installations against reference drawings and update as needed.

Skills

Independent work

Remote collaboration

Customer training

Education

High School Diploma/GED

Driver's License

STEM degree preferred

Job description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.

Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

As a Dispatchable Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for one of our customers from one of a variety of industries. This mission critical role involves working on a variety of technologies including, media filtration, wastewater, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and ultrafiltration (UF).

Key Characteristics

• Conduct maintenance and calibration activities
• Consult with customer management and operation teams
• Excellent mechanical know how and problem-solving skills
• Ensure contract compliance of volume and quality specifications
• Operate, monitor, and optimize equipment performance
• Reliable, punctual, and committed to showing up consistently for clients and colleagues alike
• Ability to problem-solve on the spot and remain composed under pressure
• Self-motivated and able to work independently while remaining a collaborative team player
• Strong professional presence and the ability to represent a brand with pride and integrity

Duties & Responsibilities

• Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
• Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
• Monitor and maintain chemical injection systems
• Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements
• Review customer plant installations and compare against WTS reference drawings (P&IDs, electrical schematics, general arrangement, etc.)
• Other duties as assigned

Knowledge, Skills & Abilities

• Demonstrated ability to work independently and remotely with project teams
• Provide customers with informal training around operation and maintenance of their system

Education & Experience

• High School Diploma / GED / Home School Certification OR international equivalent 2+ years’ experience of service/maintenance or equivalent in an industrial environment
• Valid Driver’s License

Preferred

• Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in Instrumentation

Working Conditions

• Ability to travel within the region as needed

Additional Information

• Compensation - The salary range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $30.00-$35.50
• Medical, Dental, & Vision Insurance Starting Day 1!
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan - 3% default contribution plus matching!
• Flexible Spending & Health Saving Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of Veolia, and no fee will be due.

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.