Field Service Representative Analyst (FT Gordon, GA)

Belcan LLC; Augusta (GA); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Health care

Dental coverage

401(k)

Job summary

Belcan LLC is seeking a Field Service Representative Analyst for FT Gordon, GA. The role involves monitoring distributed stacks, deploying core platform components, and providing on-site troubleshooting with the engineering team.

Requires experience with Gotham and Gaia, willingness to travel, and U.S. citizenship with a TS clearance or adjudicated within past five years. Salary ranges from $110,000 to $120,000 plus benefits.

Qualifications

• Experience with Gotham
• Experience with Gaia
• Willingness to travel
• Ability to troubleshoot technical issues onsite and communicate with engineering team and NOC.

Responsibilities

• Monitor distributed computing stacks and respond to alerts.
• Support field deployments at FT Gordon, GA.
• Provide onsite troubleshooting and coordination with the engineering team.
• Communicate status and issues clearly to stakeholders.

Skills

Gotham experience

Gaia experience

Onsite troubleshooting

Team communication

Willing to travel

Education

Engineering degree (CS/Math/SE/Physics)

Job description

Innovative, Secure, and Outcome-Based Solutions

FSR Engineers help develop a solution, from high-level system design and configuration to application development and data integration. You will leverage everything around you: core company products, open source technologies (e.g., GHE), and anything you and your team can build to drive real impact. You work with customers around the globe, where you gain rare insight into the worlds most important industries and institutions. We help our customers detect insider trading, improve disaster relief, fight healthcare fraud, and more. Each mission presents different challenges, from the regulatory environment to the nature of the data to the user population. You will work to accommodate all aspects of an environment to drive real technical outcomes for our customers.

What You'll Get to Do:

• Monitor distributed computing stacks and rapidly respond to alerts that occur.
• Our core company platform provides the foundation for our projects.
• Custom applications built on top of our core company platform.
• Oracle, Postgres, Cassandra, Hadoop, and Spark for distributed data storage and parallel computing.
• Java and Groovy for our back-end applications and data integration tools.
• Python for data processing and analysis.
• Commercial standard cloud infrastructures such as AWS or Azure.
• CentOS/Red Hat Linux as the basis for all our on premise servers.

Requirements:

• Experience with Gotham
• Experience with Gaia
• Ability to deploy for one 3-6 month rotation per year
• Ability to troubleshoot technical issues onsite and communicate with engineering team and Network Operations Center

Qualifications:

• Strong engineering background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics.
• Familiarity with data structures, storage systems, cloud infrastructure, front-end frameworks, and other technical tools.
• Understanding of how technical decisions impact the user of what youre building.
• Ability to work effectively in teams of technical and non-technical individuals.
• Skill and comfort working in a rapidly changing environment with dynamic objectives and iteration with users.
• Demonstrated ability to continuously learn, work independently, and make decisions with minimal supervision.
• Will ingness and interest to travel as needed.
• (As required by U.S. Government contract) U.S. citizenship
• Current possession and ongoing maintenance of TS security clearance that has been adjudicated within the past five years.

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. This position is offering a salary range of $110,000 to $120,000 depending on experience, seniority, geographic locations, and other factors permitted by law. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.

Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

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Field Service Representative Analyst (FT Gordon, GA) ID# 18055267