Field Service Representative

AeroVironment; Wilmington (MA); On-site; USD 40,000 - 61,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with company match

9/80 work schedule

Paid holidays

Job summary

AeroVironment is seeking a US Regional Field Service Representative who will begin with a rigorous training course and earn certification before deployment to Forward Operating Base or Maritime sites.

As a trained mechanic and operator, you will be part of a field team, with rotations and travel expected 75% of the time, across CONUS and OCONUS locations. The role requires security clearance and hands-on aviation experience.

Qualifications

• Bachelor’s degree or equivalent with 2–5 years in manned or unmanned aviation (fixed wing or rotorcraft) as a pilot, flight engineer or mechanic.
• Active SECRET or TS Clearance level.
• AVO UAV operator experience (1000 hours); Fixed wing 500 hours.
• MECH UAV experience (2–5 years); Rotor experience (2–5 years); FAA A&P license preferred.
• Fluent in computers, networking, and various GUI programs.
• Ability to work well in a team environment, with little to no amenities.
• Maritime experience operating UAS platforms.
• Willingness to travel regularly and for extended periods within CONUS and outside CONUS.

Responsibilities

• Deploy to Forward Operating Base or Maritime sites as part of personnel teams.
• Get trained as Mechanics and Operators and perform on-site duties.
• Travel rotations can vary; travel 75% or more of the time.

Skills

UAV operator experience

Active security clearance

Team player

Willingness to travel

Maritime UAS experience

Strong analytical skills

Leadership and mentoring

Good communication skills

Ability to work with little oversight

Flight/aviation maintenance experience

Education

Bachelor’s degree in related discipline

Tools

Microsoft Office Suite

Job description

US Regional

Full time

8305

Worker Type

Regular

Job Description

Position Responsibilities

The Field Service Representative will begin their AV career by going through our extended training course (satisfactorily passing this course is a job requirement). Upon receiving certification Field Service Representatives (FSR's) are deployed to Forward Operating Base or Maritime sites to be part of personnel teams. FSRs are trained as Mechanics and Operators and assigned additional duties on site. Deployment rotations can vary and travel is expected at least 75% of the time.

Basic Qualifications (Required Skills & Experience)

• Bachelor’s degree in related discipline is required or equivalent combination or education, training with 2-5 years' experience in manned or unmanned aviation either fixed wing or rotorcraft as a pilot, flight engineer or mechanic
• Active SECRET or TS Clearance level
• AVO -- UAV operator experience (1000 hours). Fixed wing experience (500 hours).
• MECH -- UAV experience (2-5 Years). Rotor experience (2-5 years). FAA Airframe and Powerplant license preferred.
• Fluent in computers, networking, and various GUI programs.
• Ability to work well in a team environment, with little to no amenities.
• Maritime experience operating UAS platforms.
• Willingness to travel regularly and for extended periods within continental United States (CONUS) - land and maritime
• Willingness to travel regularly and for extended periods to outside continental United States (OCONUS) - land and maritime

Other Qualifications & Desired Competencies

• Previous OCONUS unmanned systems operations experience in a US military services environment is desirable
• Demonstrated leadership and strong communication skills.
• Employment is contingent upon meeting all medical requirements for overseas assignment.
• Special operations experience is preferred
• Solid understanding of military tactics, operations, GPS and Navigation utilizing map and compass
• Must have strong analytical skills with which to solve various degrees of complex problems
• Must have the ability to work with little or no supervision and exercise independent judgment on a regular basis.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, blueprint or sketches
• Must have working knowledge of Microsoft Office Suite (Word, Access, PowerPoint, Excel)
• Demonstrates basic computer skills and proficiency with office software and productivity tools
• Effectively lead, train and mentor small groups of students in meeting course objectives
• Has strong communication skills as well as interpersonal skills with the ability to work well with others across disciplines
• Focuses on teamwork, collaboration and puts the success of the team above one's own interests
• Able to excel in a fast-paced, deadline-driven environment, where small teams share a broad variety of duties
• Takes ownership and responsibility for current and past work products
• Is committed to learning from mistakes and driven to improve and enhance performance of oneself, others, and the company

Physical Demands

• Lift and/or move between 20-30 lbs. of cases of varying size (Frequent)
• Lift up to 75 pounds as well as objects of varying sizes for shipment to & set up at various training sites (Occasional)
• Able to work outdoors in extreme weather conditions and traverse across uneven ground and varying terrain (Frequent)
• Stand and/or sit for long periods of time (Constant)
• Balancing, handling, fine manipulation and grasping (Frequent)
• Good manual dexterity to assemble and disassemble product (Frequent)
• Crouching, reaching and keying (Frequent)
• Climbing, stooping, kneeling, feeling, overhead lifting (Occasional)
• Should be accustomed to isolation and is expected to work long irregular hours, weekends and holidays and in difficult situations and environments.

Clearance Level

Secret

The salary range for this role is

$29 - $44

AeroVironment considers several factors when extending an offer, including but not limited to, the location, the role and associated responsibilities, a candidate’s work experience, education/training, and key skills.

ITAR Requirement

This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment’s determination that it will be able to obtain an export license in a time frame consistent with AeroVironment’s business requirements. A “U.S. person” according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements.

Benefits

AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: http://www.avinc.com/myavbenefits .

We also encourage you to review our company website at http://www.avinc.com to learn more about us.

About AV

AV isn’t for everyone. We hire the curious, the relentless, the mission-obsessed. The best of the best.

We don’t just build defense technology—redefine what’s possible. As the premier autonomous systems company in the U.S., AV delivers breakthrough capabilities across air, land, sea, space, and cyber. From AI-powered drones and loitering munitions to integrated autonomy and space resilience, our technologies shape the future of warfare and protect those who serve.

Founded by legendary innovator Dr. Paul MacCready, AV has spent over 50 years pushing the boundaries of what unmanned systems can do. Our heritage includes seven platforms in the Smithsonian—but we’re not building history, we’re building what’s next.

If you're ready to build technology that matters—with speed, scale, and purpose—there’s no better place to do it than AV.

ITAR

U.S. Citizenship is required. Secret or Top Secret clearance, or the ability obtain a clearance is desired.

About AV

AV isn’t for everyone. We hire the curious, the relentless, the mission-obsessed. The best of the best.

We don’t just build defense technology—redefine what’s possible. As the premier autonomous systems company in the U.S., AV delivers breakthrough capabilities across air, land, sea, space, and cyber. From AI-powered drones and loitering munitions to integrated autonomy and space resilience, our technologies shape the future of warfare and protect those who serve.

Founded by legendary innovator Dr. Paul MacCready, AV has spent over 50 years pushing the boundaries of what unmanned systems can do. Our heritage includes seven platforms in the Smithsonian—but we’re not building history, we’re building what’s next.

If you're ready to build technology that matters—with speed, scale, and purpose—there’s no better place to do it than AV.

Careers at AeroVironment (https://www.avinc.com/careers/our-team)