Field Service Representative

Solar Turbines; New York (NY); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive pay 65k-85k

Company travel

Health coverage from Day 1

401(k) with match

HSA

FSAs

Disability coverage

Parental leave

Employee discounts

Career development

Job summary

Caterpillar Inc. is seeking a field service technician to install, diagnose, repair, and commission turbomachinery and package systems at customer sites. You will use specialized test equipment and reference manuals to locate faults and perform required repairs.

The role emphasizes strong problem-solving, initiative, and a commitment to safety. Expect active travel, on-site preventive maintenance, and a focus on customer service excellence across diverse sites.

Qualifications

• Candidates must pass a DOT drug screen and a physical fitness evaluation.
• Clean Driving Record with recent history requirements.
• Must complete physical exam and OGUK offshore certification by Solar-approved physician.
• Legally obtain Transportation Worker's Identification Credential.

Responsibilities

• Use a variety of test equipment to diagnose and identify malfunctions and refer to schematics and specifications for locating problems.
• Use hand tools, gauges and instruments to analyze, repair or replace faulty parts and utilize digital tools and systems.
• Check for common causes of trouble, clean and lubricate equipment as needed.
• Perform routine installations and make adjustments within normal procedures.

Skills

Service Excellence

Initiative

Problem Solving

Mechanical Maintenance - Power Supply

Mechanical Maintenance (Oil and Gas)

PLC

Troubleshooting

Education

Degree or equivalent experience

Tools

Diagnostics tools

Job description

Job Description

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Career Area

Installs, maintains and troubleshoots equipment at the customer's location using a set of tools, parts and technical diagrams. Customer service assignment include on-site preventive maintenance and inspection service work, call-out services and commissioning activities on turbomachinery and package systems.

What we offer

• Competitive Compensation Packages (65k-85k not including OT)
• Travel, Company Truck, Gas Card, Meals/Lodging ALL included
• Medical, dental and vision coverage starting day 1
• Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
• 401(k) Savings Plan including company match
• Health savings account (HSA)
• Flexible spending accounts (FSAs)
• Short and long-term disability coverage
• Parental leave
• Employee Assistance Programs
• Voluntary Benefits and Employee Discounts
• Career Development

What you will do

• Use a variety of test equipment to diagnose and identify malfunctions and may refer to schematics and manufacturers' specifications that provide instructions on how to locate problems.
• Use hand tools, gauges and instruments to analyze, repair or replace faulty parts. Utilize digital tools and systems.
• Check for common causes of trouble, such as dirty or defective components, clean and lubricate equipment as needed.
• Perform routine installations and make adjustments to equipment as appropriate within normal procedures.

What you will have

Degree or equivalent experience desired

Skill Descriptors

Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.

Initiative: Being proactive and committing to action on self-identified job responsibilities and challenges; ability to seek out work and the drive to accomplish goals.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Mechanical Maintenance - Power Supply: Knowledge of machines used in power plant; ability to conduct preventive maintenance and repairs or replacements on faulty mechanical parts used in power plants.

Mechanical Maintenance (Oil and Gas): Knowledge of mechanical equipment and the preventive maintenance; ability to repair or replace faulty mechanical parts used in the exploration, production or refining of hydrocarbons.

Programmable Logic Controller (PLC): Knowledge of Programmable Logic Controller (PLC); ability to design, implement, and operate automated process controls.

Troubleshooting Technical Problems: Knowledge of troubleshooting approaches, tools and techniques; ability to anticipate, detect and resolve technical problems in a manufacturing environment.

Candidates must

• Pass a Department of Transportation (DOT) drug screen and a physical fitness evaluation.
• Clean Driving Record (this includes no moving violations within the last 12 months, no "2 point" violations within the last 3 years, and no DUIs within the last 7 years)
• Candidate must successfully complete physical exam and obtain OGUK (offshore) certification by Solar-approved physician.
• Be able to obtain a legal Transportation Worker's Identification Credential.

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act.

Visa Sponsorship is not available for this position.

Posting Dates

August 28, 2026 - September 10, 2026

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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