Field Service Representative

Eaton Corporation; California (MO); On-site; USD 79,000 - 116,000; Full time

Job summary

Eaton Corporation in City of Industry, CA is seeking a field service engineer to work on electrical equipment projects and provide technical solutions to customers. You will perform complex assignments and deliver targeted results in challenging environments.

Responsibilities include handling test equipment operations, protective relays, power quality measurements, and generating detailed service reports. Requirements include a high school diploma with experience, or trade school plus years in

Qualifications

• High School Diploma or GED or higher with 2 years electrical or mechanical industry experience, or in lieu, trade school with 5+ years experience evaluating/servicing electrical distribution or control systems.
• No relocation offered; within 50-mile radius of City of Industry, CA; active-duty military candidates exempt from distance requirement.
• Eaton will not sponsor employment immigration for this position.

Responsibilities

• Work on assigned projects for electrical equipment.
• Deliver technical solutions to customers.
• Perform complex engineering assignments involving equipment design, testing of materials, process studies, or research.
• Demonstrate proficiency in test equipment operation, troubleshooting, protective relays, power quality measurements, disaster recovery, rotating machinery, and protection & control design.
• Generate timely and accurate service reports on work, product performance, and warranties.

Skills

Test Equipment Operation

Troubleshooting Techniques

Protective Relays

Power Quality Measurements

Disaster Recovery

Rotating Machinery

Protection & Control Design

DOT regulatory requirements

Education

High School Diploma or GED

Bachelor’s degree in Engineering

Tools

Hand and power tools

Job description

Salary Range: $79,000 - $116,000 per year. This figure is a general guideline; actual salary is based upon skills, experience, and qualifications.

Locations: City of Industry, CA area. No relocation offered; candidates must be within 50‑mile radius of City of Industry, CA. Must hold current, unrestricted driver’s license and satisfy DOT regulatory requirements if required.

What you’ll do

• Work on assigned projects for electrical equipment
• Deliver technical solutions to customers
• Perform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations
• Display proficiency in Test Equipment Operation, Troubleshooting Techniques, Protective Relays, Power Quality Measurements, Disaster Recovery, Rotating Machinery, Protection & Control Design
• Generate timely and accurate service reports on work, product performance, and warranties

Qualifications

Basic Qualifications

• High School Diploma or GED equivalent or higher with minimum 2 years of electrical or mechanical industry experience, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 5 or more years of experience evaluating and servicing electrical distribution or control systems
• No relocation offered. Only candidates within 50-mile radius of City of Industry, CA will be considered. Active‑Duty Military Service member candidates are exempt from this requirement
• Eaton will not consider applicants for employment immigration sponsorship or support for this position.
• This role is designated as a Regular Driver per Eaton’s Driver Safety Policy and requires a current, unrestricted driver’s license along with a satisfactory Motor Vehicle Record. Candidates will be subject to a motor vehicle record check upon hire.

Preferred Qualifications

• Bachelor’s degree in Engineering from an accredited institution
• Minimum of 1 year of field service evaluating and servicing electrical distribution or control systems
• Electrical or General Contractor’s License
• Professional Engineering License
• Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems
• Experience performing power quality measurements, troubleshooting, analysis as well as protective relays
• NICET/NETA certification

Skills

Success Criteria

• Successfully complete and maintain compliance with Eaton’s safety program and policy; This includes role‑applicable portions of the EESS Qualified Electrical Worker (QEW) program and any required annual re‑certifications thereafter
• Submit to periodic customer required background and drug screenings
• Must have the ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements
• This position requires you to drive an Eaton vehicle
• Must be able and willing to obtain Department of Transportation (DOT) non‑CDL qualification and comply with all DOT regulatory requirements, if required
• Understand 3‑phase power systems and low, medium, and high voltage power distribution equipment
• Practices electrical safety measures
• Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. Frequently required to climb and regularly required to lift/carry/push/pull up to 50 pounds; occasionally required to push/pull greater than 50 pounds with assistance. May be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with areas that have poor lighting, ventilation, and dust and/or be exposed to high noise levels
• Ability to obtain and maintain a valid TWIC card
• Proficient with hand and power tools for equipment assembly
• Strong computer skills
• Strong problem‑solving and logical thinking skills
• Works well under time constraints and in stressful situations
• Explain technical problems and solutions
• Collaborates effectively with the team to meet project deadlines

Equal Employment Opportunity and Employment Practices

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job‑related reasons regardless of an applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability‑related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1‑800‑836‑6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. For more detail, see Eaton Benefits Overview.