Field Service Operations Supervisor (Salinas, CA)

Mainspring Energy; Salinas (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Pre-IPO stock options

Benefits

Bonus

Job summary

Mainspring Energy in Salinas, CA is looking for a Field Service Operations Supervisor to lead a team of technicians in maintaining fleet uptime. You will coordinate service activities and ensure operational excellence at customer locations.

The ideal candidate will have supervisory experience, preferably in power generation or industrial maintenance. Strong communication skills and a commitment to safety are essential. Mainspring Energy offers a competitive compensation package including benefits and pre-IPO stock options.

Qualifications

• 3+ years of supervisory experience in a relevant operational environment.
• Experience in technician dispatching and maintenance scheduling.
• Knowledge of operational performance indicators.

Responsibilities

• Lead a team of technicians and subcontractors in field service.
• Coordinate dispatching and scheduling for maintenance activities.
• Monitor operational performance to maintain fleet uptime.

Skills

Supervisory experience in Field Service

Experience coordinating field service operations

Knowledge of power generation systems

Strong leadership and interpersonal skills

Effective communication skills

Education

High School Diploma or equivalent

Bachelor’s Degree in technical or related field

Tools

Dispatch software

ERP/CMMS platforms

Google Workspace

Microsoft Office applications

Job description

Mainspring Energy manufactures and delivers fuel‑flexible, low‑emissions local power solutions that rapidly add new capacity and deliver reliable, affordable, and sustainable electric power. The company began commercial shipments of its Mainspring Linear Generators in 2020 and today has hundreds of megawatts in advanced development and field operations for leading Fortune 500 companies, data centers, and utilities.

Job Overview

As a Field Service Operations Supervisor at Mainspring Energy, you will lead a cohesive team of technicians and subcontractors, maintaining fleet uptime and coordinating field service dispatch activities. You will serve as the primary O&M representative at key customer locations, ensuring rapid response to reactive service events and driving operational excellence across the fleet.

Responsibilities

• Set and achieve daily, weekly, and monthly Field Service team deliverables to meet operational and customer schedule demands
• Coordinate dispatching and scheduling of Field Service technicians and subcontractors to support planned and reactive maintenance activities
• Serve as the primary Mainspring Energy O&M representative at key customer locations, providing operational updates and maintaining strong customer relationships
• Monitor key operational and maintenance performance indicators to proactively resolve issues before they impact fleet uptime or O&M goals
• Work closely with Field Service team members to coordinate and optimize field service workflow, labor utilization, and response times
• Provide leadership, coaching, and direction to Field Service technicians while promoting a culture of accountability, teamwork, and continuous improvement
• Coordinate with Supply Chain and Logistics teams to ensure parts availability and timely delivery of materials required for field activities
• Support work order management, maintenance documentation, and service reporting activities within company systems
• Identify operational inefficiencies and drive solutions that improve safety, reliability, response time, and overall service execution
• Actively pursue the resources needed to ensure team success and maintain high customer satisfaction
• Work collaboratively with other Field Service Supervisors and cross‑functional teams to balance resources and achieve O&M objectives
• Support emergency response activities and outage coordination as needed
• Ensure a safe work environment is maintained at all times through active monitoring, enforcement of company safety procedures, and continuous solicitation of improvement ideas

Qualifications

• At least 3 years of supervisory experience in a Field Service, power generation, industrial maintenance, or other customer‑facing operational environment
• Experience coordinating field service operations, technician dispatching, maintenance scheduling, or manufacturing/service workflows
• Experience identifying, tracking, and improving key operational performance indicators
• Working knowledge of power generation systems, electrical distribution systems, mechanical systems, or industrial equipment is preferred
• Familiarity with maintenance management systems, dispatch software, or other ERP/CMMS platforms is preferred
• Strong understanding of safety practices and commitment to maintaining a safe work environment
• Minimum High School Diploma or equivalent required; Bachelor’s Degree in a technical, engineering, or related field is preferred
• Effective communicator with strong collaboration, leadership, customer service, and interpersonal skills, with proven success working cross‑functionally at all organizational levels
• Comfortable using Google Workspace, Microsoft Office applications, spreadsheets, and operational reporting tools or equivalent systems

Equal Opportunity Employer

In more traditional words, Mainspring Energy, Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Compensation and Benefits

This compensation and benefits information is based on Mainspring Energy's estimate as of the date of publication and may be modified in the future. We generally do not negotiate on salary once we have made an offer. The level of pay within the range will depend on a variety of job‑related factors that may include location, relevant prior experience and/or education, or particular skills and expertise. New hires joining the company tend to be paid within the starting base pay range noted above, with opportunities to increase pay over time based on development of additional skills, competencies, and company‑specific knowledge.

Location

Salinas, CA (onsite)

Benefits Summary

Along with the base salary, Mainspring offers pre‑IPO stock options, benefits, and bonus.