Field Service Maintenance Coordinator

Integra; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Healthcare benefits

Life and disability insurance

Flexible benefits

Paid time off

Education assistance

Retirement plans

Job summary

Integra is seeking a Field Service Maintenance Coordinator in Houston to manage service schedules, coordinate maintenance activities, and support field service teams. You will ensure smooth operations and effective communication with clients while maintaining accurate records of service events and parts usage.

The role involves collaboration with operations, parts, and customer service, adhering to safety standards and driving continuous improvement in workflows.

Qualifications

• 5+ years experience in maintenance coordination or field service support.
• Strong organizational and multitasking abilities with attention to detail.
• Excellent communication and customer service skills.
• Proficiency with maintenance management systems, scheduling tools, or ERP software.
• Knowledge of mechanical, electrical, or industrial equipment preferred.

Responsibilities

• Schedule and coordinate preventive and corrective maintenance for field service technicians.
• Act as the main point of contact for clients regarding service appointments and updates.
• Monitor service requests, assign work orders, and track progress to ensure timely completion.
• Maintain records of service activities, equipment history, and parts usage.
• Support field technicians with logistics, documentation, and resource planning.
• Ensure compliance with safety standards and service protocols.
• Assist in preparing reports on service performance, costs, and efficiency.
• Collaborate with operations, parts, and customer service to resolve issues and improve workflows.

Skills

Maintenance coordination

Organizational skills

Communication skills

ERP proficiency

Mechanical knowledge

Travel readiness

Tools

CMMS

Scheduling tools

ERP software

Job description

Location: Houston, TX

Department: DEPTEC

The Opportunity

We are seeking a Field Service Maintenance Coordinator to manage service schedules, coordinate maintenance activities, and support field service teams in delivering timely and effective solutions for our clients. This role is key to ensuring smooth operations, clear communication between teams, and high levels of customer satisfaction.

What you will do?

• Schedule and coordinate preventive and corrective maintenance for field service technicians.
• Act as the main point of contact for clients regarding service appointments, updates, and follow-ups.
• Monitor service requests, assign work orders, and track job progress to ensure timely completion.
• Maintain accurate records of service activities, equipment history, and parts usage.
• Support field technicians with logistics, documentation, and resource planning.
• Ensure compliance with company safety standards and service protocols.
• Assist in preparing reports on service performance, costs, and efficiency.
• Collaborate with operations, parts, and customer service teams to resolve issues and improve workflows.

Required Qualifications

• 5+ years of experience in maintenance coordination, field service support, or related role.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and customer service abilities.
• Proficiency in maintenance management systems, scheduling tools, or ERP software.
• Knowledge of mechanical, electrical, or industrial equipment preferred.
• Ability to work in a fast-paced environment and adapt to shifting priorities.
• May require occasional travel to site, up to 20% of time

How We Support You

• Performance-driven rewards – Competitive pay with incentive opportunities that recognize your results and contributions.
• Comprehensive healthcare – Medical, dental, and vision coverage that supports you and your family’s total well-being.
• Security and peace of mind – Life and disability insurance programs that provide protection when it matters most.
• Flexible benefits options – A variety of voluntary benefits so you can personalize coverage to fit your needs.
• Time to recharge – Generous paid time off to relax, travel, and maintain a healthy work-life balance.
• Investing in your growth – Education assistance and tuition support to help you build skills and advance your career.
• Planning for the future – Retirement and savings programs that help you achieve long-term financial confidence.

Come build with us

At Integra, we’re driven by a vision to transform the data centre industry. We specialise in delivering optimised turnkey solutions that bring together speed, quality, and reliability - helping our clients build and operate the mission-critical infrastructure that powers today’s digital world. Integra is a vertically integrated company - owning and managing every phase of the process from site selection and design to manufacturing, procurement, commissioning, and warranty. This approach allows us to move faster, solve challenges more efficiently, and deliver exceptional outcomes for our partners. What truly sets Integra apart is our people. We are a team of problem-solvers, engineers, builders, and operators who thrive on tackling complex challenges and delivering results. Our culture values collaboration, accountability, and continuous improvement - because in a rapidly evolving digital landscape, excellence and adaptability matter. Joining Integra means being part of a company that is shaping the future of data centre infrastructure. If you’re passionate about innovation, impact, and building systems the world depends on, you’ll find the opportunity to grow and make a difference here.

Equal Opportunity Statement

Integra provides equal employment opportunities for all people. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact [e-mail]