Field Service Lead Technician

Crown Equipment Corporation

Henderson (NV)

On-site

USD 40,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Health/Dental/Vision/Prescription Drug Plan

401K Retirement Savings Plan

Paid Vacation

Job summary

Crown Equipment Corporation is seeking a Field Service Technician in Henderson, Nevada. In this role, you will communicate with service teams, train and monitor technicians, and travel to customer locations for repairs. A high school diploma and relevant experience are minimum requirements. The company offers excellent benefits including health plans, retirement options, and paid leave.

Join a company that values its employees and provides extensive training and resources for your career growth.

Qualifications

2-4 years related experience.
Valid driver's license and good driving record.
Ability to safely operate lift trucks.
Knowledge of electrical and hydraulic systems.

Responsibilities

Communicate daily with teams to determine work schedule.
Monitor job performance of Field Service Technicians.
Travel to customer locations for troubleshooting and repairs.
Complete necessary paperwork.

Skills

Good mechanical and electrical aptitudes

Communication skills

Organizational skills

Motivational skills

Education

High school diploma or equivalent

Technical degree

Tools

Lift trucks

Testing equipment

Job description

Job Duties

Communicate daily with Service Customer Care, Dispatcher, and Field Service Manager to determine work schedule.
Train, motivate, and monitor job performance of Field Service Technicians, including while at customer locations. Inspect repairs and scheduled maintenance, ensure safety practices, review paperwork and timecards.
Confer with customers and communicate issues to branch management and maintain good customer relations.
Travel to customer locations to troubleshoot, diagnose, and repair lift trucks.
Perform operator training or train the trainer at customer locations.
Pick up parts and replenish van inventory. Perform minor repairs and service to the van.
Complete necessary paperwork.

Minimum Qualifications

2-4 years related experience
High school diploma or equivalent
Valid driver's license, good driving record, and ability to safely operate lift trucks

Preferred Qualifications

Prior company experience as a Field Service Technician
Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems, hydraulics and internal combustion engines, and ability to read and understand electrical and hydraulic schematics
Technical degree, welding experience, and knowledge of various types of testing equipment preferred
Good written/verbal communication, interpersonal, organizational, and motivational skills

Work Authorization

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.

Compensation and Benefits

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.