Field Service Lead Technician

Crown Equipment Corporation

Brookville (IN)

On-site

USD 34,000 - 44,000

Full time

2 days ago

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Benefits offered by this job

Health plan

401K

Paid parental leave

Tuition reimbursement

Company vehicle

Overtime

Job summary

Crown Equipment Corporation is seeking knowledgeable Field Service Technicians to join our team in the Franklin, IN area. You will travel to customer locations to troubleshoot, diagnose, and repair lift trucks, ensuring safety and quality on every service call.

You will train with experienced technicians, manage parts and inventory, and complete required paperwork while maintaining strong customer relations. A valid driver’s license and ability to operate lift trucks are required.

Qualifications

2-4 years related experience in field service.
High school diploma or equivalent.
Valid driver's license with a clean driving record and ability to safely operate lift trucks.

Responsibilities

Travel to customer locations to troubleshoot, diagnose, and repair lift trucks.
Communicate daily with Service Customer Care, Dispatcher, and Field Service Manager to determine work schedule.
Inspect repairs and scheduled maintenance; ensure safety practices.
Complete necessary paperwork.
Pick up parts and replenish van inventory; perform minor repairs.

Skills

Mechanical aptitude

Electrical aptitude

Hydraulics knowledge

Reading schematics

Communication skills

Education

High school diploma or equivalent

Tools

Testing equipment

Electrical/electronic systems

Job description

Company Description

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

Location

Franklin, IN, US, 47012

Company Description

At Crown, we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired innovation. We support our employees and their professional goals because an investment in our people is an investment in our future. In fact, throughout Crown’s history, more than 1,000 employees have reached a 25-year milestone, and we are proud to have traveled their career paths with them.

From employee training and development to competitive compensation packages, we invest in our employees, knowing that people are always at the core of what moves us forward.

We are seeking knowledgeable customer focused auto, diesel, aircraft, or forklift technicians to join the Crown team.

Want to Learn More? Watch A Day in the Life of a Crown Field Service Technician! click here.

Job Posting External

Job Duties

Communicate daily with Service Customer Care, Dispatcher, and Field Service Manager to determine work schedule.
Train, motivate, and monitor job performance of Field Service Technicians, including while at customer locations. Inspect repairs and scheduled maintenance. Ensure safety practices. Review paperwork and timecards.
Confer with customers and communicate issues to branch management. Maintain good customer relations.
Travel to customer locations to troubleshoot, diagnose, and repair lift trucks.
Perform operator training or train the trainer at customer locations.
Pick up parts and replenish van inventory. Perform minor repairs and service to the van.
Complete necessary paperwork.

Minimum Qualifications

2-4 years related experience
High school diploma or equivalent
Valid driver's license, good driving record, and ability to safely operate lift trucks

Preferred Qualifications

Prior Company experience as a Field Service Technician
Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems and hydraulics and internal combustion engines, and the ability to read and understand electrical and hydraulic schematics
Technical degree, welding experience, and knowledge of various types of testing equipment preferred
Good written/verbal communication, interpersonal, organizational, and motivational skills

Work Authorization

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please.

Compensation And Benefits

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

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