Field Service Intern

Waters Corporation; Missouri; On-site; USD 19,000 - 25,000; Full time

Job summary

Waters Corporation in the St. Louis, MO metro area is offering a summer internship with the Waters Service Team. The ten-week program starts in spring/summer 2027 and provides hands-on experience with field service, installations, repairs, and customer interactions.

You will work alongside a field mentor, participate in mentorship sessions, and develop problem-solving and communication skills while gaining exposure to real-world Waters systems and customer relations.

Qualifications

• Currently pursuing a B.A. or B.S. degree in Chemistry or Biology or related field.
• Solid verbal and written communication skills.
• Ability to understand and work with machinery and provide high-quality customer service.

Responsibilities

• Supporting the field mentor during system installation, conducting routine on-site corrective repairs and PM on Waters’ systems.
• Assisting Field Service Specialists on the Alliance Systems and supporting a team of service specialists who build & maintain customer relationships.
• Assisting with performance maintenance planning, organization, and documentation.
• Engaging with Waters customers and visiting various locations with your mentor.
• Attending mentorship sessions within the Sales and Services organization.

Skills

Curiosity

Courage

Compassion

Education

Pursuing a B.A./B.S. in Chemistry or Biology or related field

Job description

Overview

Waters Corporation is always looking to hire outstanding future talent for our company. The Waters Service Team is looking to hire a summer intern out of our customers in the St. Louis, MO metropolitan area. This internship is a phenomenal opportunity to gain real-world experience while working at the world's leading specialty measurement company. This internship will last approximately ten weeks, and the program will commence in the spring/summer of 2027.

Waters is focused on:

Groundbreaking Life-Science Innovation: With our scientific expertise, we aim to solve problems that matter. We develop innovative analytical technologies to catalyze groundbreaking advancements in drug discovery, propel clinical development, and ensure the safety and quality of both small and large molecule therapies, including novel modalities such as Cell & Gene Therapy and mRNA.

Diversity, Equity and Inclusion: Our people are paramount in enabling us to solve problems that matter. Waters are committed to fostering a diverse and inclusive workplace that is representative of the societies we live in. Our approach to Diversity, Equity, and Inclusion (DEI) is designed to shift attitudes, foster inclusive behaviors, and encourage increased representation of employees with diverse backgrounds.

Global Impact: With operations in over 35 countries and a global team of around 7,600 employees, our work goes beyond life sciences. We contribute to ensuring the safety of food and water, such as precise PFAS measurements, and advancing new materials and technology, including batteries for electric vehicles.

Responsibilities

• Supporting the field mentor during system installation, conducting routine on-site corrective repairs and (PM) preventative maintenance on Water’s systems.
• Assisting Field Service Specialists on the Alliance Systems and supporting a team of service specialists whose purpose is to build & maintain relationships with customers and provide them with best-in-class solutions.
• Assisting with performance maintenance planning, organization, and documentation.
• Engaging with the customers of Waters and assisting with evolving our deep relationships which includes visiting the various locations of our customers with your mentor.
• Attending mentorship sessions within the Sales and Services organization.

Qualifications

At Waters, we view the internship program as a mutually beneficial opportunity designed to equip student's real world experience, while learning from industry leaders in their functional area of choice. Our goal is that an internship at Waters will enable you to build your network as an early career professional, fast tracking your future career prospects and setting you up for success in the job market. A few key attributes we are seeking in intern candidates include:

Curiosity: Individuals across the organization are passionate about working with and developing students who have a passion for their subject area and a knack for problem solving.

Courage: We admire individuals who challenge the status quo, take on leadership roles, and embrace challenges outside their comfort zones.

Compassion: We expect our team members to embody empathy in their work, fostering ethical professionalism, collaboration, active listening, and a commitment to continuous learning and growth.

Qualifications specific to this role:

• Currently pursuing a B.A. or B.S. degree in Chemistry or Biology or related field.
• Proven ability to critically evaluate the situation at hand with solid verbal and written communication skills.
• Having the skills to understand and work with machinery, and can demonstrate a high level of customer service.

Company Description

Waters Corporation (NYSE:WAT)is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state,and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status,or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.

Key Words

#Internship, #Service, #Student, #Remote