Field Service Technician

Power Storage Solutions; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401k with company matching

Medical, dental, and vision insurance

Paid holidays and vacation

Excellent training and technology tools

Job summary

A leading company in energy solutions seeks a Field Service Technician in Houston. The role focuses on installation services related to DC power systems, balancing technical skills with customer service. Power Storage Solutions values growth and offers comprehensive benefits including training and support for career advancement.

Qualifications

• Experience with DC power installation/service preferred.
• Strong mechanical/cabling/electrical skills.
• Ability to follow safety practices and directives.

Responsibilities

• Responsible for on-time project performance and customer service.
• Assist in all aspects of installation and ensure safe practices.
• Report job schedules and maintain quality service.

Skills

Installation Experience

Customer Service

Technical Capabilities

Education

High School Diploma or Equivalent

Job description

Job Title: Field Service Technician

Location: Houston, TX - Must be willing to travel.

Who we are?

Power Storage Solutions is a leader in stored energy solutions for telecommunications and industrial applications. We are at the forefront of the battery industry, driving innovation and sustainability. Our team is dedicated to providing high-quality battery solutions that power the future. We have four facilities strategically located across the USA to enable our nationwide service and installation presence. The company is headquartered in Dallas, TX. With sales and service throughout the USA and with unmatched experience in critical power backup and battery experience, Power Storage Solutions is the premiere solution for energy storage, UPS procurement and DC power products. We continue to grow in our industry by ensuring all employees possess the following core competencies: product knowledge, customer focus, safe work habits, team player, engaged, ethical with strong communication skills.

Who are we looking for?

We are looking for an individual who is a self-starter, reliable and looking to grow with us. The Field Service Technician (FST) will participate in all aspects of installation projects, including construction of superstructure, iron work, cabling and all aspects of installation and removal of batteries and associated chargers, control and distribution, performance to quoted and standard hours, responsibility to assist tasks in working CO / MSC environment. FST must possess the ability to understand, follow directions and ultimately anticipate next steps. Adhering to safe practices and wearing required personal protective equipment (PPE) and present a professional work ethic and appearance while performing job and interaction with clients.

The purpose of the position is to provide installation services, while helping to resolve customer related issues as defined by the specific quoted scope of work. FST will assist the supervisor or on-site personnel to deliver the customer requirements while assisting the lead installers with support on mechanical construction tasks

Job Description:

• Responsible for projects on-time performance, adherence to standard procedures, safety and service interruption avoidance, quality and customer service.
• Accurate and timely reporting of job schedules, project time reporting and expense reports.
• Co-ordinates job scheduling in conjunction with material availability.
• Develops project synopsis, job specific operation summaries, cost reduction actions.
• Develops technical capabilities of internal resources, administers all PCSS required policies including EEO, Safety, EPA, and human resource procedures for direct reports.
• Supervise job specific staff on assigned service / installation projects within specific region as required.
• On-going technical training to remain current with the state of the DC power / telecommunications technology base as it pertains to power and services.
• Continuous improvement techniques to achieve industry leading installation processes, applications and services to expand customer base.

Preferred Qualifications:

• Experience with DC power installation / services technician responsibility.
• Broad installation / service experience encompassing field engineering, material coordination and site layout, troubleshooting, revenue enhancement, customer relations, safety management within the DC power industry, solid personnel skills and personnel assessment.
• Meet minimum customer specific criteria for projects assigned.
• Meet requirements of Level 3 installer as defined in Telcordia GR 1275 document.
• Field service experience requiring a mechanical, structured cabling or electrical skillset.

What's in it for you?

Power Storage Solutions prides itself on taking care of our employees. We offer 401k with company matching, Excellent medical, dental, vision and supplemental life insurance plans, company paid life insurance, paid holidays, vacation, and PTO. In addition to that, we recognize talent and promote from within and provide excellent training and state of the art technology and tools.

We are looking for a candidate who has experience, but it is not required. If you think that you meet the qualifications, or have the drive and ambition for the position, please apply.