Field Service/Installation Technician

benco; Harrisburg (Dauphin County); Remote; USD 52,000 - 75,000; Full time

Benefits offered by this job

Excellent compensation

Benefits Day 1

401k

Paid time off

Profit sharing

Employee discounts

Tuition assistance

Family culture

Fortune Great Place to Work

Diversity & Inclusion

Family owned 95+ yrs

Job summary

Benco Dental is seeking a Field Service/Installation Technician based in Harrisburg, PA to provide hands-on field support, perform maintenance and repairs, and train customers and staff on equipment. You will be part of a family-owned company with a long-standing history as a national dental distributor.

The role emphasizes driving dentistry forward, offers career development, and a collaborative, community-focused culture.

Qualifications

• High School Diploma or equivalent.
• Valid driver’s license and clean driving record (Required).
• Technical training in the bio-medical or electronics field (Preferred).
• Routine walking, bending, kneeling, and squatting, sitting, standing, reaching, and twisting.
• Must frequently lift/lower/carry/push/pull 1 to 55 pounds, occasionally lift/lower/carry/push/pull 56 to 100 pounds.

Responsibilities

• Providing maintenance and repair services out in the field.
• Training staff on using equipment.
• Training customers on using equipment.

Skills

Computer proficiency

Organizational skills

Problem solving

Communication skills

Education

High school diploma

Technical training in bio-medical or electronics

Job description

Location: Harrisburg, PA

Field Service/Installation Technician at Benco Dental, a division of 1930 Ventures

As the next evolution of our family enterprise, Benco Dental proudly operates under the emerging 1930 Ventures brand. Candidates may see both Benco Dental and 1930 Ventures during this transition period, while our commitment to our associates, customers, and culture remains unchanged.

Our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you!

What’s in it for YOU?

• Excellent Compensation Packages
• Medical, Dental and Vision Benefits Effective on Day 1
• 401k Package Effective on Day 1
• Paid Time Off Program
• Profit Sharing
• Associate Discounts and Community Giveback Programs
• College Tuition Savings Program
• Caring Family Culture Toward all Associates
• Certified as a FORTUNE Great Place to Work
• Opportunities to Build a Better Benco through Diversity and Inclusion Resource Groups
• Family owned for 95+ years

Position Summary:

The Field Service/Installation Technician is a vital part of our company providing hands-on support to our customers. Service Technicians are independent team players who want to be customer focused. As the Service Technician, you will offer solutions to our clients that extend beyond repairs and maintenance to exemplify our number one goal: driving dentistry forward. Benco Dental offers service technicians career development and will provide a strong sense of accomplishment.

Do YOU Possess These Skills and Attributes?

• Computer proficiency, including knowledge of Windows-based programs
• Organizational skills
• Problem solving skills
• Exceptional communication skills

No Bio-Medical (dental) Device repair experience? No problem! Other relevant experience includes:

• Mechanical or Technical experience/education
• Electrical, Customer service, Military, or Software/hardware experience
• Pneumatics
• HVAC

Do These Responsibilities Interest YOU?

• Providing maintenance and repair services out in the field
• Training staff on using equipment
• Training customers on using equipment

Do YOU Meet These Requirements?

• High School Diploma or equivalent
• Valid driver’s license and clean driving record (Required)
• Technical training in the bio-medical or electronics field (Preferred)
• Physical:
  • Routine walking, bending, kneeling, and squatting, sitting, standing, reaching, and twisting
  • Must frequently lift/lower/carry/push/pull 1 to 55 pounds, occasionally lift/lower/carry/push/pull 56 to 100 pounds
  • Position requires routine pushing, pulling, grasping and manual dexterity in the use of hands, arms and shoulders
  • Able to work in tight spaces
  • Frequent travel to customer sites (daily) and occasional use of power tools

Who We Are: It’s our Mission to Drive Dentistry Forward

1930 Ventures, a family enterprise that includes Benco Dental, is the largest family owned, full-service dental distributor in the United States, and has remained in the family since 1930—a family that now includes more than 40,000 customers and over 1,700 associates in the 48 contiguous states. In 2025, we posted revenues of $1B.

We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services and solutions, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking, 'What does the customer want?'

This opportunity is part of our Benco Dental division, which is the nation's largest independent distributor of oral healthcare technology and supplies, with a century-long history, strong distribution network, and a comprehensive range of products, solutions, and services.

If you enjoy working for a progressive organization that is committed to diversity, values its employees and customers, and provides opportunities for growth and development, we encourage you to learn more about our family of companies. We are seeking driven professionals who want to play a key role in our future success while making a positive impact within our industry. Thank you for your interest—we look forward to hearing from you.

We're proud to be an equal opportunity and affirmative action employer. We celebrate our associates' differences to foster a culture of diversity and inclusion every day. Click here to learn more about how we promote Equal Opportunity and Diversity and Inclusion at 1930 Ventures.

*This position is a field-based / territory-based / virtually- based / remote-based position that does not require consistently reporting to a physical Benco location.