Field Service- I

Wabash; Florida; On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Company paid uniforms

PTO

Paid holidays

Excellent health benefits, including d

401k with match

Interest free tool loan

Job summary

Wabash National is seeking Field Service Technicians to deliver exceptional customer service as part of a team that supports stainless-steel processing equipment across industries. You will install, repair, and maintain equipment, while proactively seeking aftermarket opportunities and maintaining strong customer relationships.

Responsibilities include testing, calibration, reporting, and hands-on welding and fabrication. Travel 1–2 weeks at a time is required.

Qualifications

• Field Service Technician role delivering exceptional customer service.
• Experience with stainless steel processing equipment preferred.
• Ability to travel 1–2 weeks at a time.

Responsibilities

• Installs, repairs, maintains, directs testing of control systems for stainless steel processing and storage equipment.
• Ensures equipment runs at optimal levels and performs maintenance and repairs.
• Sets up, checks, and corrects operational machinery and equipment.
• Participates in design, fabrication, installation, adjustment, qualification and operation of components and equipment systems.
• Assist the Aftermarket team by seeking new opportunities for spare parts, service or retrofits with customers.
• Builds and maintains sound business relationships to ensure continued or increased business.
• Accurate and timely job and cost reporting.
• Performs TIG welding, grinding, fabrication blueprint reading, and work planning.
• Establishes contacts with customers to build/maintain database.
• Assists in resolution of warranty problems to ensure customer satisfaction.
• Inspects product and completes paperwork and documentation of assembly and inspection records.
• Suggests methods or materials to reduce cost and improve quality.
• Mechanical construction, welding, fabrication, and grinding.
• Travel 1 to 2 weeks at a time.

Skills

Welding

Fabrication

Troubleshooting

Customer service

Blueprint reading

Cost reporting

Travel readiness

Tools

Welding equipment

Job description

Passionate about making a difference and being a part of a team that is constantly shaping the future?

At Wabash National, our Purpose is 'To Change How The World Reaches You.' From factory floor to corporate offices, you will be a part of an elite team that provides groundbreaking solutions in the transportation, logistics and distribution industries.

Join us in turning ideas into world-changing realities. Curate and build your high-impact professional career at Wabash. Here, every voice matters!

About the Role:

We are looking for Field Service Technicians to deliver the exceptional customer service experience. Our goal at Wabash is to drive customer and employee success maintaining our Customer Satisfaction. This is an exciting opportunity with a leading manufacturer of stainless-steel sanitary processing equipment serving all industries used by all consumers, while working closely with a close-knit team to plan and accomplish all goals.

Your Responsibilities:

• Installs, repairs, maintains, directs specified testing of control, and trouble shoots stainless steel processing and storage equipment.
• Ensures equipment runs at optimal levels and performs maintenance and repairs.
• Responsible for setting up, checking, and correcting operational machinery and equipment.
• Participates in the design, fabrication, installation, adjustment, qualification and operation of components and equipment systems
• Assist the Aftermarket team by actively seeking new opportunities for spare parts, service, retrofits, etc. by having professional conversations with customers regarding their future and recommending improvements in customer processes.
• Build and maintain sound business relationships and good public relations with customers to ensure their continued and/or increase business.
• Accurate and timely job and cost reporting.
• Perform TIG welding, grinding, fabrication blueprint reading, and work planning.
• Establish contacts and relationships with customers in order to build/ maintain customer database
• Assist in resolution of warranty problems to ensure customer satisfaction.
• Inspect product at regular intervals and complete all necessary paperwork and documentation regarding assembly and inspection records and procedures.
• Suggest methods improvements or alternate methods and materials to reduce cost and/or improve quality.
• Mechanical construction, welding, fabricating, and grinding.
• Traveling 1 to 2 weeks at a time.

Benefits:

• Company paid uniforms
• Paid Time Off (PTO)
• Paid holidays
• Excellent health benefits, including dental and vision
• 401k with match
• Interest free tool loan

Leadership Attributes:

• Embrace Diversity and Inclusion - Solicit and respect the input of others, celebrate differences, and strive for transparency and inclusiveness
• Seek to Listen - Actively listen to reach the best solution and make the strongest decisions
• Always Learn - Strive to improve; do not quit or settle for the status quo
• Be Authentic - Demonstrate honesty, incredible energy, and grit in everything you do
• Win Together - Collaborate, seek alignment, and excel at cross-group communication to success as one team and One Wabash

Physical Demands:

• Requires minimum of 5 hours standing, walking, bending, squatting, kneeling, with a full range of body mechanics/movements
• Occasionally required to lift and carry up to 50 pounds
• Must be able to work in an environment requiring use of stairs and climbing in and out of trucks or working in tight spaces.
• Utilize personal protective equipment (PPE)

Working Conditions and Environment:

The work environment includes exposure to high decibels of noise, temperature, weather variations, metal welding processes and chemicals, which may include solvents, undercoating, paint, and caulking. Fast paced environment with moving equipment and motorized vehicles running at all times.