Field Service Expert - Fort Sill

SAIC; Fort Sill (OK); Vor Ort; USD 100.000 - 140.000; Vollzeit

Zusammenfassung

SAIC is seeking Field Service Experts to support the THAAD program at Fort Sill, Oklahoma. The role involves on-site technical support, system integration, and maintenance of THAAD hardware and software, working closely with military and civilian personnel.

Responsibilities include troubleshooting, field operator training, equipment inventories, and providing reports on system status. Requires DoD Secret Clearance, GCCS-Army and COLTS training, and willingness to obtain CDL as needed.

Qualifikationen

• Requires a BS and 15 years of experience; 6 years can substitute for degree.
• Experience with tactical networks and troubleshooting.
• In-field operator training experience.
• Troubleshooting of computer systems and networks.
• Strong oral communication and ability to work under pressure.
• Ability to prioritize and work independently with tight deadlines.
• Active DoD Secret Clearance; US citizenship required.
• Certifications: GCCS-Army Training and COLTS Training.

Aufgaben

• Provide high-level technical support for THAAD systems at Fort Sill, OK.
• Represent the THAAD program as primary point of contact.
• Integrate and maintain THAAD systems including launchers and support equipment.
• Assist in emplacement, initialization, and troubleshooting of THAAD hardware and software.
• Provide end-user feedback and reports on system status.

Kenntnisse

Tactical networks

Troubleshooting

Operator training

Computer networks

Oral communication

Prioritization

Independence

DoD Secret Clearance

Ausbildung

BS or 15 years experience

Tools

GCCS-Army Training

COLTS Training

CDL (willing to acquire)

Jobbeschreibung

Description

SAIC is currently seeking Field Service Experts (FSE) to support SAIC’s Terminal High Altitude Air Defense (THAAD) Team.

Primary duty location is onsite at the Fort Sill, Lawton Oklahoma

JOB DESCRIPTION:

This team is responsible for delivering high-level technical support, system integration, and organizational maintenance for the THAAD Program. The position involves collaborating with military and civilian personnel to ensure seamless deployment, operation, and maintenance of the THAAD system.

• Provide technical support services in support of maintaining and sustaining fielded THAAD systems, equipment and software at Fort Sill, OK
• Represent the THAAD program as the primary point of contact
• Integrate and maintain THAAD systems including Launchers, TOS, TSG, TOS, LCS, BLOC and DRASH support equipment.
• Assist in the emplacement and initialization of THAAD systems
• Advise customers on the capabilities and limitations of the THAAD systems
• Assist in troubleshooting THAAD hardware, software, and networks
• Conduct organizational level maintenance on THAAD equipment and associated wheeled support vehicles
• Provide feedback to program leadership regarding system performance and end-user feedback
• Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software
• Conduct training
• Provide reports on system capability and operational status as needed
• Conduct scheduled equipment inventories

Qualifications

REQUIRED EDUCATION:

• BS and fifteen (15) years’ experience; six (6) years' experience accepted in lieu of degree

REQUIRED SKILLS:

• Experience with tactical networks and troubleshooting
• In field operator training
• Troubleshooting of computer systems and networks
• Good oral communication
• Ability to effectively prioritize and execute tasks in high-pressure environments
• Able to work independently and efficiently with short-term deadlines

REQUIRED CLEARANCE:

• Must possess an active DoD Secret Clearance; US Citizenship required.

REQUIRED CERTIFICATIONS:

• GCCS-Army Training
• COLTS Training

DESIRED SKILLS:

• Army Air Defense background
• Experience maintaining and sustaining fielded THAAD systems, equipment and software
• Willingness to acquire CDL

Target salary range: $100,001 - $140,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.