Field Service Engineer - Southeast

Nikkiso Clean Energy & Industrial Gases; Atlanta (GA); On-site; USD 83,381 - 155,579; Full time

Job summary

Nikkiso Clean Energy & Industrial Gases in Atlanta, Georgia is looking for a Regional Field Service Engineer to provide expert technical support for cryogenic systems and equipment. This role emphasizes troubleshooting and maintenance, ensuring optimal performance and reliability. The successful candidate will have 3-5 years of experience in cryogenic technology.

The position offers a competitive salary range of $83,381 - $155,579 annually and the chance to work with cutting-edge technology in a supportive environment.

Qualifications

• 3–5 years of experience with cryogenic systems or closely related technologies.
• Proven experience in installation, maintenance, and repair of complex technical systems.
• Ability to troubleshoot mechanical, electrical, and control systems.

Responsibilities

• Provide onsite technical support for cryogenic systems and equipment.
• Diagnose mechanical, electrical, and control system issues.
• Perform preventive and corrective maintenance on cryogenic systems.

Skills

Troubleshooting mechanical systems

Customer support

Installation and maintenance

Technical training delivery

Education

Technical degree in mechanical or electrical engineering

Job description

Company Overview

Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, services, and solutions for the LNG and industrial gases industry. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with over $1.5B in annual revenue, 8000+ employees worldwide, and publicly traded on the Tokyo Stock Exchange. Nikkiso Cryogenic Services (NCS) is an industry leader in the provision of services to the industrial gas and air separation industries, enhanced oil recovery operations, marine, clean energy, and alternative fuels markets. Our products enable safer, greener, and more sustainable operations from LNG systems to industrial gas equipment, designed with safety and environmental sustainability in mind. At Nikkiso Cryogenic Services, you’ll work with cutting-edge cryogenic technologies, build deep technical expertise, and make a tangible impact on customer operations. You’ll join a global organization that values innovation, safety, collaboration, and continuous improvement, while providing meaningful career growth and exposure to advanced engineering challenges.

Job Overview

Nikkiso Cryogenic Services is seeking a highly skilled Regional Field Service Engineer to deliver world-class technical support for advanced cryogenic equipment and systems. This is a hands-on, customer-facing role for a technically driven professional who thrives in dynamic environments, enjoys solving complex engineering challenges, and wants to work at the forefront of cryogenic technology. In this role, you will serve as a trusted technical expert for customers across your assigned region, ensuring optimal performance, reliability, and safety of cryogenic systems while strengthening Nikkiso’s reputation for excellence in service and innovation.

Responsibilities

• Technical Leadership & Customer Support: Provide expert onsite technical support for installation, commissioning, operation, and maintenance of cryogenic systems and equipment.
• Serve as a technical advisor to customers, ensuring optimal system performance and adherence to OEM and industry standards.
• Troubleshooting & Problem Resolution: Diagnose complex mechanical, electrical, and control system issues using advanced troubleshooting methods.
• Minimize system downtime through efficient root cause analysis and corrective actions.
• Maintenance & Repairs: Perform preventive and corrective maintenance, including inspections, calibration, and component replacement.
• Respond promptly to customer service requests and execute onsite repairs with precision and professionalism.
• Training & Knowledge Transfer: Deliver technical training to customers on safe operation and maintenance of cryogenic equipment.
• Promote best practices and compliance with safety and regulatory standards.
• Documentation & Reporting: Prepare detailed field service reports, maintain accurate service records, and document equipment history.
• Communicate findings, recommendations, and improvement opportunities to internal teams and customers.
• Safety & Continuous Improvement: Uphold Nikkiso’s safety standards and promote a strong safety culture in the field.
• Stay current with emerging technologies and industry trends, applying new knowledge to enhance service delivery.

Qualifications

Required Experience

• 3–5 years of experience working with cryogenic systems or closely related technologies (e.g., rotating equipment, LNG, industrial gases, vacuum systems, or process equipment).
• Proven experience in installation, maintenance, and repair of complex technical systems.
• Demonstrated ability to troubleshoot mechanical, electrical, and control systems.
• Experience planning and executing field service activities and preventive maintenance programs.

Preferred Background

• Technical degree or equivalent experience in mechanical, electrical, or related engineering discipline.
• Experience in industrial, energy, marine, aerospace, or gas processing environments.

Salary range: $83,381 - $155,579

EEOC Statement

Nikkiso Clean Energy & Industrial Gases Group companies are proud to be equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.