Field Service Engineer: Packaging & Filling Systems

SYNTEGON; Philadelphia (Philadelphia County); Hybrid; USD 55,104 - 68,880; Full time

Benefits offered by this job

Health insurance

401(k) with CompanyMatch

Education Assistance Program

Paid Time Off

Job summary

SYNTEGON is looking for a Field Service Technician in Philadelphia County to install, maintain, and repair packaging systems at customer sites. The role demands significant customer interaction and travel, primarily within the Philadelphia area.

The ideal candidate will have a technical background in packaging machinery, strong customer service skills, and the ability to travel 80% of the time. This position offers competitive hourly pay and a comprehensive benefits package, including health insurance and a 401(k).

Qualifications

• 2 years of experience working on Packaging Equipment or 5 years in capital equipment maintenance.
• 2 years’ experience in customer-facing roles.
• Ability to travel 80% of the time.

Responsibilities

• Install, test, maintain, and repair Syntegon Pharmaceutical Systems.
• Train customers on equipment use and maintenance.
• Provide turnkey support for new machine installations.

Skills

Technical customer service

Troubleshooting

Mechanical skills

Electrical skills

Control systems

Proficiency in HMI

Customer service focus

Education

2-year Packaging Machinery degree

BS in Electrical Engineering

Tools

Allen Bradley

Siemens

PLC systems

PMAC systems

Job description

SYNTEGON is looking for a Field Service Technician in Philadelphia County to install, maintain, and repair packaging systems at customer sites. The role demands significant customer interaction and travel, primarily within the Philadelphia area.

The ideal candidate will have a technical background in packaging machinery, strong customer service skills, and the ability to travel 80% of the time. This position offers competitive hourly pay and a comprehensive benefits package, including health insurance and a 401(k).