Field Service Engineer III - (C3)

Applied Materials; Albuquerque (NM); On-site; USD 50,971 - 70,533; Full time

Benefits offered by this job

Top-tier medical, dental, and vision plans

Retirement and paid time off

Health and wellness programs

Career development and mentoring

Job summary

Applied Materials in Albuquerque, NM is looking for a Field Service Engineer to liaise directly with customers. You'll install, maintain, and upgrade sophisticated equipment while using digital analytics for troubleshooting. Responsibilities include preventative and corrective maintenance across various systems like hydraulics and electronics.

This position requires an associate degree and strong technical aptitude. Benefits include comprehensive health plans, retirement options, and paid time off alongside continual professional development opportunities.

Qualifications

• Associate degree or equivalent work experience.
• Ability to communicate effectively both in writing and verbally.
• 4–7 years of experience in semiconductor industry preferred.

Responsibilities

• Install and upgrade customer equipment in a timely manner.
• Perform preventative and corrective maintenance on various systems.
• Document job processes and customer interactions accurately.

Skills

Electrical and mechanical schematics reading

Clear communication skills

Proficiency in Microsoft Office

Advanced mechanical aptitude

Knowledge of pneumatics and hydraulics

Digital multimeter usage

Education

Associate degree in electronics or engineering technologies

Tools

Hand tools

Digital multimeter

Job description

About the Company

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting‑edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

Location & Compensation

Salary: $37.00 – $51.20 per hour

Location: Albuquerque, NM

Role Overview

As a Field Service Engineer (Customer Engineer), you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You’ll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you’ll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.

Key Responsibilities

• Assist with installing leading‑edge customer equipment, performing scheduled preventative maintenance and corrective maintenance, and upgrading equipment
• Follow procedures learned during training and published task plans to test equipment and diagnose and resolve technical problems
• Complete required job documentation, safety training and procedures for processing parts
• Professionally represent Applied Materials to the customer, using a customer‑first mindset
• Satisfy on‑site safety, environmental and COVID‑19 guidelines
• Train junior engineers on site‑related safety, troubleshooting procedures, and a customer‑first mindset

Qualifications

• Associate degree in electronics or engineering technologies, equivalent work experience, or completion of military technical training and field experience
• Ability to read electrical and mechanical schematics
• Clear and effective written and verbal communication skills, with an emphasis on documenting details
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Advanced mechanical aptitude and knowledge of pneumatics, hydraulics, electronics, vacuum and/or thermodynamics
• Strong knowledge of hand tools and proper usage, including a digital multimeter

Nice to Have

• 4–7 years of work experience in the semiconductor industry or another equipment support industry

What to Expect

• Work on rotation and in shifts so that customers have ongoing support
• Physical requirements: lift at least 35 lbs; work in a clean room wearing coveralls, hood, booties, safety glasses, and gloves; sit, stoop, kneel, crouch, twist, reach, and stretch to reach equipment; stand for extended periods; determine differences in colors
• Valid driver’s license and passport

Benefits

At Applied Materials, we care about the wellbeing of our people and offer a competitive and comprehensive total rewards and benefits package from day one. This may include top‑tier medical, dental and vision plans; disability and life insurance; retirement; paid time off; health and wellness programs; career development and mentoring; sustainability and social responsibility programs; employee assistance and stock purchase options; and worldwide giving programs with employee matching up to US$3,000 per year.

Equal Opportunity Statement

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Additional Information

Time Type: Full time

Employee Type: Assignee / Regular

Travel: Yes, 20% of the time

Relocation Eligible: Yes