Field Service Engineer III

TSC; Sierra Vista (AZ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401k Plan

Flexible Work Schedules

Tuition Reimbursement

Health Plan

Paid Leave

Job summary

FALCATA in Sierra Vista, AZ seeks an IT/Network Field Service Engineer to support on-site and off-site projects, bridging engineering and operators. The role focuses on delivering field service engineering services for multiple programs while aligning with divisional objectives.

Travel up to 25% is required. Applicants must have 5+ years in technical roles, U.S. citizenship with current secret clearance, and CompTIA Security+. The position offers a competitive package and benefits.

Qualifications

• 5+ years in a technical on-site role with servers and networks.
• U.S. citizenship and active secret clearance required.
• CompTIA Security+ certification mandatory.
• Experience integrating and configuring computing and network subsystems.
• Proficient with network test equipment for troubleshooting.
• Admin experience on Windows and Linux systems.
• Hands-on CISCO network management experience.
• Ability to develop SOPs, diagrams and test plans.

Skills

5+ years field service

US citizenship & secret clearance

CompTIA Security+ certification

on-site server & network support

CISCO network architecture

Windows & Linux administration

SOPs & test plans

Education

BS in Cybersecurity/IT/Computer Engineering

Job description

FALCATA is currently seeking an IT/Network - Field Service Engineer based in Sierra Vista, AZ. The Field Service Engineer is a focal point to further enable the division to satisfy direct customer projects aligned with the Division Manager's and Operations Manager’s objectives. This position will satisfy Field Service Engineering responsibilities on and off site related to further establishing Field Service Engineering support services for several program related projects concurrently. This position serves as a technical bridge between engineering resources and operators/maintainers in the assigned portfolio while reporting to the Field Service Engineering Manager. Works to develop and mature standardization, program or site-specific requirements, and risk management strategies, enabling increased probability of success to deliver new technological deliverables within the approved scope. This role is pivotal to supporting the entire team’s ability to grow the scope of available Products or Services with a variety of Industry Partners for a globally oriented market in a high-stakes environment.

Travel up to 25% is required.

Required Qualifications

• A minimum of 5 years directly serving in a technical role, on-site, managing servers and network equipment.
• US citizenship and a current secret level security clearance.
• Current CompTia Security Plus certification
• Experience with initial integration and configuration of computing and network hardware/software subsystems
• Strong understanding and application of using network test equipment, for troubleshooting
• System Administrator experience with software integration and testing: Windows and Linux operating systems
• Hands‑on experience with managing/maintaining CISCO network architecture
• Experience with developing standard operating procedures (SOP), system block diagrams, and subsystem test plans

Preferred Qualifications

• Demonstrated technical expertise to ensure the Division's Field Engineering Services are executed, enabling the development, sustainment, and growth of technological deliverables
• BS in a Cybersecurity/Information Technology/Computer Engineering or related field
• Experience in aspects of ISR systems operational sustainment; GCS, comm systems, computing/networking, mission payloads, or other related subsystems with limited resources in austere environments
• Experience within Initial Cadre Teams for Rapid Development and Technology transfer
• Valid US passport
• Independent ability to plan, prioritize, schedule, and organize multiple management tasks simultaneously according to the importance of projects or management tasks assigned
• Ability to work well with other team members under time-sensitive constraints

FALCATA Benefits

FALCATA offers a stable work environment, a competitive salary, and a comprehensive benefit package; including 401k Plan, Flexible Work Schedules, Tuition Reimbursement, Co-Sponsored Health Plan, Paid Leave and much more.

FALCATA is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, or for inquiring about, discussing, or disclosing information about compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.