Field Service Engineer II CMP - Malta, NY

Applied Materials, Inc.; Town of Malta (NY); On-site; USD 43,000 - 58,000; Full time

Benefits offered by this job

Health benefits

Disability insurance

Life insurance

Retirement plan

Paid time off

Career mentoring

Stock purchase program

Employee assistance

Job summary

Applied Materials, Inc. is seeking a Field Service Engineer II (C2) in Malta, NY to install, maintain and upgrade semiconductor equipment at customer sites worldwide. You will troubleshoot hardware, perform preventative and corrective maintenance, and coordinate with customers for smooth operations.

Travel and strict safety protocols are involved. The role requires an associate degree or military technical training, 2–4 years of related experience, and the ability to read schematics.

Qualifications

• Associate degree or military technical training; Bachelor's preferred.
• 2–4 years in semiconductor or equipment support.
• Ability to read electrical and mechanical schematics.
• Clear written and verbal communications; MS Office proficiency.

Responsibilities

• Assist senior engineers with installing and maintaining equipment.
• Test equipment per procedures and diagnose problems.
• Complete job documentation and safety training.
• Represent Applied Materials to customers with a customer-first mindset.
• Adhere to safety and COVID-19 guidelines onsite.

Skills

Electrical schematics

Mechanical schematics

MS Office

Hand tools

Communication skills

Driver's license

Passport

Education

Associate degree or military technical training

Tools

Digital multimeter

Job description

Who We Are

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next‑generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.

What We Offer

Salary: $31.00 - $42.40
Location: Malta,NY

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.

Field Service Engineer II (C2)

If you like to troubleshoot hardware, solve complex problems, and make equipment work better, this is the role for you. As a Field Service Engineer, you’ll work in our state‑of‑the‑art facility and at customer sites around the globe, where you are the face of Applied Materials and an integral part of a vibrant and diverse team. We train our Field Service Engineers to create and support the technology that the world relies on to manufacture semiconductor chips and related materials, every day. You’ll work beside global customers to install, maintain and upgrade their Applied Materials equipment, delivering world‑class support for multimillion‑dollar production systems.

Role Responsibilities

• Assist senior engineers with installing leading‑edge customer equipment, performing scheduled preventative maintenance and corrective maintenance, and upgrading equipment


• Follow procedures you learn during your training, as well as published task plans, to test equipment and to diagnose and resolve technical problems


• Complete required job documentation, safety training and procedures for processing parts


• Professionally represent Applied Materials to the customer, using your “customer first” mindset


• Satisfy the company’s and customer’s on‑site requirements, including safety, environmental and COVID‑19 guidelines

Requirements and Qualifications

• An associate degree or completion of military technical training and field experience or technical certification equivalent to Associates Degree (Bachelor's Preferred)


• 2–4 years of work experience in semiconductor industry or another equipment support industry


• Ability to read electrical and mechanical schematics


• Clear and effective written/verbal communications skills, with an emphasis on documenting details


• Proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint)


• Basic mechanical aptitude and knowledge in any of the following: pneumatics, hydraulics, electronics, vacuum, or thermodynamics


• Knowledge of hand tools and proper usage, including a digital multimeter


• You’ll need a valid driver's license and the ability to obtain a passport

Physical Requirements

Ability to support rotational shifts (e.g., nights and weekends, including holidays when applicable) based on customer needs. Travel for training and alternate customer sites, based on business needs (may include international travel). Your job requires the ability to: Walk extensively, Stand for extended periods of time, Work in tight spaces, Bend, squat, twist, kneel, and reach, Climb stairs and ladders, Lift up to 35 pounds, Ability to distinguish between colors, Ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, Use hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate personal protective equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Your benefits

• top‑tier medical, dental and vision plans


• disability insurance


• life insurance


• retirement


• paid time off


• health and wellness programs


• career development and mentoring


• sustainability and social responsibility programs


• much more


• employee assistance program


• Travel Accident/Medical Benefits Abroad


• employee stock purchase program


• subscription to wellbeing tools


• employee giving and volunteering globally via our worldwide “Giving” program


• Applied Materials Foundation match of up to US$3,000 per employee per year

Who we are

Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We’re the brain (and the brawn) behind every new technology development—whether it’s building semiconductor chips for smartphones and computers, or the underpinnings for robotics, AI, and even smart TV display screens. With 27,000 employees in 19 countries, we offer an exciting place to grow and learn alongside some of the best people you’ll ever meet. We take deep pride in our Culture of Inclusion, and we celebrate the diverse backgrounds, perspectives and experiences that help us build stronger, more resilient teams. As an Equal Opportunity Employer, we actively recruit diverse talent. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status or any other basis prohibited by law.

Additional Information

• Time Type: Full time


• Employee Type: Assignee / Regular


• Travel: Yes, 10% of the Time


• Relocation Eligible: Yes

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job‑related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users.