Field Service Engineer I — Data Center Infrastructure

Vertiv; Cedar Rapids (IA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Company vehicle

Smartphone

Laptop

PPE and other tools

401k and profit sharing

Generous PTO and vacation

Medical, vision, and dental insurance

Job summary

Vertiv is looking for a qualified Field Service Technician in Cedar Rapids, Iowa, to provide essential service tasks for mission-critical infrastructure technologies. The role requires technical skills, effective communication, and adherence to safety standards. Ideal candidates will have at least 4 years of military experience in a technical field, with a focus on customer satisfaction and administrative tasks. The position involves travel and flexible schedules, offering competitive benefits including company vehicle and technical training.

Qualifications

• Seeking individuals with technical skills in service tasks and safety adherence.
• Candidates should have experience working in customer-oriented roles.
• Ability to manage time effectively and communicate clearly is essential.

Responsibilities

• Perform service tasks as assigned and according to company policies.
• Provide on-site and phone assistance to customers.
• Maintain effective communication with internal and external customers.

Skills

Communication skills

Time management

Technical evaluation

Collaboration

Problem-solving

Education

ASEET or AMEET certification (preferred)

4+ years military experience in a related technical field

2+ years of relevant industry experience

Tools

Electrical and electronic test equipment

Microsoft Office

Job description

Vertiv is looking for a qualified Field Service Technician in Cedar Rapids, Iowa, to provide essential service tasks for mission-critical infrastructure technologies. The role requires technical skills, effective communication, and adherence to safety standards. Ideal candidates will have at least 4 years of military experience in a technical field, with a focus on customer satisfaction and administrative tasks. The position involves travel and flexible schedules, offering competitive benefits including company vehicle and technical training.