Field Service Engineer - El Paso, TX

Beckman Coulter Diagnostics; El Paso (TX); On-site; USD 44,000 - 51,000; Full time

Benefits offered by this job

Remote work

Bonus eligible

Benefits package

Job summary

Beckman Coulter Diagnostics in the El Paso, TX area is seeking a Field Service Engineer to maintain and repair hematology, urinalysis, immunoassay, and automation systems. You will play a key role in ensuring diagnostics equipment operates reliably to support patient health and hospital workflows.

You will troubleshoot, install, and perform preventive maintenance in a fast-paced setting, travel as needed, and train newer engineers while collaborating with customers and internal teams.

Qualifications

• 3 years' experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation.
• Hold a current valid driver’s license and good driving record; travel as needed.
• Ability to lift, lower and carry up to 50 lbs. and perform physical tasks for extended periods.
• Experience in advanced troubleshooting and service on lab instruments is a plus.

Responsibilities

• Troubleshoot, install, perform preventive maintenance and service repair on Beckman Coulter equipment, while delivering excellent customer service.
• Maintain accurate service logs and use OBI, Salesforce and SharePoint for planning and reporting.
• Engage with internal and external stakeholders and assist in training newer Field Service Engineers.

Skills

Troubleshooting

Installation

Preventative maintenance

Service repair

Customer training

Education

Associate’s degree

Military experience

Tools

OBI

Salesforce

SharePoint

Job description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.

Learn about the Danaher Business System which makes everything possible.

Field Service Engineer for Beckman Coulter Diagnostics is responsible for the vital work of maintaining diagnostic tools, which directly influences patient health and wellbeing.

This position is part of the Service Organization located in the El Paso, TX area and will be fully remote. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Field Service Team reporting to the Field Service Manager and responsible for ensuring optimal performance of Beckman Coulter equipment. This position services Hematology, Urinalysis, Immunoassay and Automation. If you thrive in a fast-paced environment, enjoy the challenge of identifying solutions, excel in an autonomous role and want to work to build a world‑class service organization—read on.

In This Role, You Will Have The Opportunity To

• Working independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment, including providing excellent and efficient service to Beckman Coulter’s customers, along with technical training on products.
• Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals.
• Engage with internal and external stakeholders, understanding and meeting their requirements, while also helping train newer Field Service Engineers.

The Essential Requirements Of The Job Include

• Associate’s degree, Military experience, or equivalent experience (Applicants with applicable military experience will be considered on a case-by-case basis)
• 3 years' experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
• Hold a current valid driver’s license and good driving record over the last three. Ability to travel (providing service in an assigned geography and periodic travel to other areas/overnight). Candidates must be able to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.). Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time. Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity.

It would be a plus if you also possess previous experience in:

• 2+ years’ experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair.
• Developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention
• A technical college major such as biomed, engineering, or related

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

The hourly range for this role is $32.00/hour to $37.00/hour. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

The U.S. EEO posters are available here.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or [e-mail].