Field Service Engineer (Dispatchable)

Veolia; Northern (KY); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Life Insurance

Paid Time Off

401(k) Plan

Job summary

Veolia Water Technologies seeks a Dispatchable Field Service Engineer to install, operate, and optimize water treatment systems at customer sites. You’ll troubleshoot mechanical, electrical, and controls issues across RO, filtration, and related equipment while ensuring safety and compliance.

This role requires travel within the region, independence, and collaboration with customer operations teams to deliver reliable performance and detailed service documentation.

Qualifications

• Must have strong mechanical troubleshooting skills.
• Excellent customer service and communication abilities.
• Ability to work independently and remotely with project teams.

Responsibilities

• Carry out mechanical, electrical, and controls troubleshooting on equipment (valves, pumps, instrumentation).
• Perform analytical testing (turbidity, pH, chlorine, etc.) and document results.
• Monitor and maintain chemical injection systems and overall equipment performance.
• Review customer plant installations against WTS drawings and ensure contract compliance.
• Provide informal training to customers on operation and maintenance.

Skills

Mechanical know-how

Customer service

Independent remote work

Education

High School Diploma / GED

2+ years service/maintenance experience

Valid Driver’s License

STEM degree or instrumentation cert

Job description

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Tech Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

Job Summary:
As a Dispatchable Field Service Engineer, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for our customers from one of a variety of industries. This mission-critical role involves working on a variety of technologies, including media filtration, softening, reverse osmosis (RO), ion exchange (IX), deoxygenation, electro deionization, and ultrafiltration (UF).

Duties & Responsibilities:

• Carry out mechanical, electrical, and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
• Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements
• Monitor and maintain chemical injection systems
• Operate, monitor, and optimize equipment performance
• Create and maintain site paperworkand provide customers with detailed technical summaries of work performed
• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
• Consult with customer management and operation teams
• Review customer plant installations and compare against WTS reference drawings (P&IDs, electrical schematics, general arrangement, etc.)
• Provide customers with informal training around operation and maintenance of their system
• Ensure contract compliance of volume and quality specifications
• Other duties as assigned

The job description is not designed to capture all the employee’s responsibilities but is intended to capture essential functions of the role. Responsibilities may change over time and may be assigned at any time.

Qualifications

Knowledge, Skills & Abilities:

• Excellent mechanical know-how and problem-solving skills
• Superb customer service skills
• Demonstrated ability to work independently and remotely with project teams

Education & Experience:
Required

• High School Diploma / GED / Home School Certification OR international equivalent
• 2+ years’ experience in service/maintenance or equivalent in an industrial environment
• Valid Driver’s License

Preferred

• Bachelor's or Associate's Degree in Science/Engineering (STEM) or technical certificate in Instrumentation

Working Conditions:

• Must be ableto travel within the region as needed

Additional Information

Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll have opportunities for comprehensive leadership development, career advancement, and the chance to make a meaningful impact on sustainability and environmental protection while leading a talented team.

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. We offer challenging and meaningful careers. Because our people are our greatest assets, we also offer competitive compensation and benefits.

Benefits:
Medical, Dental, & Vision Insurance Starting Day 1!
Life Insurance
Paid Time Off
Paid Holidays
Parental Leave
401(k) Plan
Flexible Spending & Health Savings Accounts
AD&D Insurance
Disability Insurance
Tuition Reimbursement

We also offer...
Opportunity for advancement. A place to build a career!
Training in valuable skills
Opportunity for new challenges. We’re growing!
Strong leadership team!

As an inclusive company, Veolia is committed to diversity and considers all applications equally, without discrimination.

****Applicants are required to be eligible to lawfully work in the U.S. immediately; the employer will not sponsor applicants for U.S. work authorization (e.g., H-1B visa) for this opportunity****

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company, and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.