Field Service Engineer, Automation and Controls

Ascent Aerospace, LLC; Seattle (WA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

PTO

401k Match

Disability Insurance

Life Insurance

AD&D Insurance

Job summary

Ascent Aerospace, LLC seeks a Field Service Engineer in Seattle, WA to become the automation product line expert, supporting customer maintenance teams and guiding them with technical leadership.

You will diagnose and repair industrial control systems, commission machines, and travel to sites for maintenance and training, collaborating with PMs, sales, and support to meet customer needs.

Qualifications

• 5-10 years of field service experience or 2-3 years of controls engineer experience
• Proficiency with diagnostics and electrical schematics
• Ability to lift up to 50 lbs
• U.S. person status per ITAR requirements

Responsibilities

• Diagnose and repair complex industrial control systems (PLCs, CNC, field buses)
• Read electrical schematics and diagnose circuits with multimeter
• Travel to customer sites to commission machines and perform maintenance
• Provide input for service bids and quotes
• Program automated control systems

Skills

Field service

Controls engineering

Problem solving

ITAR compliance

Tools

Microsoft Office

Job description

Field Service Engineer, Automation and Controls

Seattle, WA, USA

Job Description

SUMMARY OF POSITION

This is an opportunity to grow into a unique technical position while representing cutting‑edge automation technology. You'll become the automation product line expert, directly supporting customer maintenance teams and indirectly leading them through your expertise. You'll work alongside project managers and sales staff, bridging the gap between engineering, operations, and customer support.

Essential Functions

This document in no way states or implies that these are the only duties to be performed by the employee occupying the position.

• Diagnose and repair complex industrial control systems, including, but not limited to: PLCs, CNC controllers, field bus networks, and drive systems
• Read and interpret electrical schematics and have ability to use a multimeter to diagnose electrical circuits
• Coordinate and interface directly with customers, suppliers, and other entities to ensure that all customer requirements, goals and objectives are fully understood and communicated to senior management
• Support field service engineers by traveling to customer sites to perform new machine commissioning, planned preventive maintenance, machine controls upgrades, emergency service, and operator training for customers
• Follow policy and procedures including safe working practices
• Provide input for service bids and quotes
• Automated controls system programming
• Any additional duties assigned by management

Required Skills, Education & Experience

Any combination of education and experience providing the required skill and knowledge for successful job performance will be considered. Typical qualifications would be:

• 5-10 years of field service experience or 2-3 years of controls engineer experience
• Able to lift up to 50 lbs
• Able to work at the company or customer facilities, in excess of eight hours per day or 40 hours per week on a second shift and/or weekends if necessary
• Proficiency in Microsoft Office
• Experience demonstrating problem solving abilities and resourcefulness
• This position must meet export control compliance requirements, therefore a “U.S. person” as defined by 22.c.f.r. § is required

Preferred Qualifications

• Experience working in aerospace manufacturing & assembly
• Experience working in automation and/or machine tools industry
• Familiarity with Siemens automation and controls systems
• Ability to learn new software developments in automation
• Capable of building automated assemblies
• Basic knowledge of manufacturing practices including machining and automated drill and fill
• A demonstrated capability to think strategically and execute tactically
• Excellent planning and organizational skills
• Ability to multitask in a fast‑paced environment
• Ability to work independently and as part of a team
• Ability to think independently and problem solve
• Display a level of professionalism at all times
• 5-10 years of field service experience or 2-3 years of controls engineer experience

SUPERVISORY RESPONSIBILITY

• None

TRAVEL

• 50-60% International and Domestic

WORKING CONDITIONS

• Typically sits for extended periods at a computer workstation
• May access and work in the manufacturing plant
• While performing the duties of this job, employee may be exposed to moving mechanical parts, fumes and airborne particles
• The employee may be exposed to vibration
• The employee is occasionally exposed to caustic chemicals. The noise level in the work environment is usually moderate
• May be required to travel to other site locations during the work day
• May be required to work weekends to meet department and business demands
• Work with safe manufacturing processes and understand that eyewear is mandatory in the manufacturing area
• Knows that safety shoes are recommended in the manufacturing area

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

• Must be able to sit, climb, balance, stoop, kneel, crouch or crawl
• Must be able to see, talk, hear, touch, feel and reach with hands and arms
• Must be able to frequently walk & stand for short periods of time
• Must be able to lift and move up to 35 pounds, occasionally lift and move objects up to 50 lbs

BENEFITS

• Medical Insurance
• Vision Insurance
• Short- and Long‑Term Disability Insurance
• Life Insurance
• AD&D Insurance
• PTO
• 401k Match

SPECIAL REQUIREMENTS

Employment is contingent upon successfully passing an employee reference check, criminal background check, and drug screening.

This position requires use of information that is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder').

Equal Opportunity Employer Statement

Ascent Aerospace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call toll‑free [phone]. This phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.