Field Service Engineer / Application Manager - CNC & automation

ALTIOS International; Chicago (IL); Hybrid; USD 65,000 - 95,000; Full time

Job summary

A European innovative manufacturing firm is seeking a Field Service Engineer in the Indianapolis area, with travel to customer sites. This role involves installing and fine-tuning CNC machines, providing after-sales service, and ensuring strong communication between clients and the European headquarters. Candidates should have a degree in Mechanical Engineering or a related field, along with 3-5 years of field service experience and strong technical expertise. Join us to contribute to the early stages of a growing operation with significant career growth potential.

Qualifications

• 3-5 years’ experience in field service, commissioning, or industrial equipment support.
• Willingness to travel 20-40% of the time.
• Ability to act independently in a growing environment.

Responsibilities

• Install, commission, and fine-tune machines at client sites.
• Provide after-sales service, maintenance, troubleshooting, and training.
• Perform technical testing and support demos with the sales team.
• Act as the local technical expert liaising with the European HQ.

Skills

CNC systems knowledge

Field service experience

Technical problem solving

Communication skills

Education

Degree in Mechanical Engineering, Mechatronics, or related field

Mechatronics

Job description

We are recruiting a Field Service Engineer for one of our clients, an innovative European company specialized in the design and manufacturing of high‑precision CNC machines and automation systems. Position based in Indianapolis area (Chicago / Great Lakes also possible), with regular travel to customer sites (approx. 20–40%).

MISSIONS

As part of the launch of its U.S. operations, our client is recruiting its first technical team member on the ground.

Following a 4‑to‑6‑week onboarding and technical training period in Europe, you will be responsible for:

• Installing, commissioning, and fine‑tuning machines at client sites
• Providing after‑sales service, maintenance, troubleshooting, and operator training
• Performing technical testing and supporting demos with the sales team
• Acting as the local technical expert and liaison between the U.S. market and the European HQ

PROFILE

You hold a degree in Mechanical Engineering, Mechatronics, or a related field, and have 3 to 5 years’ experience in field service, commissioning, or industrial equipment support.

You have a strong knowledge of CNC systems.

You combine strong technical expertise with excellent communication skills. You enjoy working in the field, solving problems, and building long‑term relationships with customers while operating independently in a growing environment.

Finally, you are willing to travel (20–40% of the time).

WHY JOIN OUR CLIENT?

This is a unique opportunity to be part of the early stages of a growing international operation, with strong support from the European headquarters and real career growth potential.

You will join a company known for its technical excellence, long‑lasting products, and human‑centered culture.

Ready to take part in an exciting industrial adventure with impact and visibility? Apply now!