Field Service Engineer

KRB Machinery Company; Wrightsville (PA); Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Collaborative work environment

Travel opportunities

Job summary

A manufacturing company seeks a Field Service Engineer to install and maintain rebar handling machinery. The ideal candidate has mechanical, electrical, and hydraulic knowledge, along with excellent customer service and communication skills. This role involves significant travel and offers a competitive salary along with benefits, including an Employee Stock Ownership Plan (ESOP).

Qualifications

• Ability to work weekends and travel internationally for weeks at a time.
• Successful applicants undergo a standard background check.
• Valid passport and driver's license required.

Responsibilities

• Travel to install and maintain rebar handling machinery.
• Conduct diagnostics, troubleshooting, and repairs.
• Train customers on the operation and maintenance of equipment.
• Document service activities.
• Communicate with customers and internal teams.
• Adhere to safety protocols.

Skills

Basic mechanical knowledge

Electrical and hydraulic knowledge

Excellent communication skills

Customer service skills

Self-motivated

Ability to work independently

Job description

Job Title: Field Service Engineer

Location: Up to 80% travel including international

Company: KRB Machinery

About Us: KRB Machinery is an employee‑owned manufacturer of rebar machinery that bends, cuts, and moves rebar for construction projects around the globe. We pride ourselves on fostering a collaborative environment where employees have a stake in our success.

We are seeking a Field Service Engineer to join our dynamic team. This role is vital to our mission of building world‑class rebar fabrication equipment that is long‑lasting, safe to operate, easy to use and with outstanding support. If you are technically skilled, passionate about customer service, and ready to travel, we want to hear from you!

Key Responsibilities

• Travel to install and maintain rebar handling machinery at customer sites.
• Conduct diagnostics, troubleshooting, and repairs to minimize downtime.
• Train customers on the safe operation and maintenance of KRB equipment.
• Document service activities, including installations, repairs, and training sessions.
• Communicate patiently with customers and internal teams to ensure high service standards.
• Adhere to safety protocols and regulations at all times.

Requirements

• Basic mechanical, electrical, and hydraulic knowledge.
• Ability to work weekends and travel internationally for weeks at a time.
• Excellent communication and customer service skills.
• Self‑motivated, adaptable, and able to work independently.
• Successful applicants undergo a standard background check and demonstrate eligibility to work in the United States.
• Valid passport and driver’s license.
• Ability to push/pull/lift 50 lbs.

Preferred Qualifications

• Experience in the rebar or construction machinery industry.
• Multilingual abilities are a plus.
• Familiarity with PLC programming or controls systems.

What We Offer

• Competitive salary and benefits package, including an ESOP (Employee Stock Ownership Plan).
• A collaborative, innovative workplace where your contributions make a difference.
• Travel opportunities to diverse international locations.

How to Apply

Submit your resume and a brief cover letter outlining your experience and interest in the position to [e-mail]. Become part of a winning team. At KRB Machinery, your skills and dedication drive success globally!

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Sales, General Business, and Education

Industries

Wireless Services, Telecommunications, and Communications Equipment Manufacturing