Field Service Engineer

AMETEK, Inc.; Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a US Field Service Engineer to support cutting-edge technology installations and optimizations. This role involves traveling to customer sites, performing environmental surveys, and providing exceptional service to clients. You'll be at the forefront of innovation, working with advanced products that enable significant research advancements across various sectors. If you're a self-motivated individual with a passion for technology and customer service, this is your chance to make a meaningful impact in a dynamic and supportive environment.

Qualifications

• 3-5 years of experience in related fields like electrical or mechanical.
• Strong electrical, mechanical, and pneumatic aptitude required.

Responsibilities

• Perform environmental surveys and prepare detailed reports.
• Maintain and develop positive client relationships.

Skills

Customer Service

Troubleshooting Skills

Critical Thinking

Communication Skills

Flexibility

Education

Associate Degree in Mechanical Engineering

Relevant Military Experience

Tools

Data Acquisition Systems

FFT Analysis

Oscilloscopes

Job description

Business Unit: Ophthalmic & Precision Solutions

Posting Date: Mar 4, 2025

Job Description:

TMC (Technical Manufacturing Corporation) is a worldwide leader in active floor vibration cancellation and magnetic field cancellation technology. Our product lines enable cutting-edge research at major research centers globally including OEM and end-user semiconductor manufacturers, university research laboratories, life science companies, and nanotechnology labs.

We are actively seeking a qualified candidate to fill the role of US Field Service Engineer. This role will mainly focus on service for our Texas or Westcoast clients.

This position will support new product installs, perform optimization and certification on our products post-installation, and occasionally provide troubleshooting and repair services on a variety of TMC’s line of advanced products.

This role is responsible for handling all aspects of service support including communications between customers and our TMC sales and service departments and producing detailed written reports and documentation. Our ideal candidate must be able to work independently, hold strong customer service values, and think critically to resolve technical issues.

Position Responsibilities:

• Perform Environmental Surveys including floor vibration measurements, room magnetic field measurements, and acoustic measurements at customer sites and prepare detailed technical reports.
• Maintain and develop positive client relationships.
• Develop and expand the current survey capabilities to better suit customer needs.
• Support new product installations and provide service on existing products. Training will be provided on our product lines, including Stacis III, Stacis iX, SEM-Closure, Electro-Damp, Mag-NetX, PEPS II, Everstill, and micro-G.
• Travel worldwide to perform duties. Most travel will be in North America with the potential for occasional travel to Europe, Asia, and South/Central America.
• Assist Quality, R&D, and Engineering Department in diagnosing and debugging problems and evaluating new products.

Position Requirements:

• Associate Degree in Mechanical Engineering or related field. Will also accept relevant military experience.
• 3-5 Years of experience in a related field (electrical, mechanical, acoustics, vibration, and/or magnetic fields).
• Familiarity with data acquisition systems, FFT analysis, and oscilloscopes.
• Strong electrical, mechanical, and pneumatic aptitude and troubleshooting skills.
• Ability to travel, work independently, and be flexible regarding changes in schedule.
• The ability to perform under critical deadlines and time constraints.
• Self-motivated and an effective team player.
• Effective communication skills, both orally and written, with technical and non-technical individuals.
• Proficiency in English.
• Ability to stand, bend, and reach with both hands as necessary, and capable of lifting up to 75 lbs.
• Ability to bend, squat, crawl, reach, and maneuver in tight spaces.
• Expected travel 50 – 70%.
• Must possess a valid driver’s license and passport.

Compensation

Employee Type: Salaried

Salary Minimum: $80,000

Salary Maximum: $100,000

Incentive: No

Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market/business considerations, and geographic location.

AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion.

AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 21,000 colleagues in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit www.ametek.com for more information.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1 [phone].