Field Service Engineer

Actalent; Phoenix (AZ); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Job summary

Actalent is seeking a Field Service Engineer to support AMHS sustaining efforts in Phoenix. You will perform maintenance and repairs on automated material handling systems, troubleshoot electrical, mechanical, and software issues, and ensure optimal system performance.

The role requires 12+ months of hands-on experience in industrial environments, an associate degree or technical cert, and strong PC skills.

Qualifications

• 12+ months of hands-on experience in maintenance or repair of industrial equipment or automation systems.
• Associate degree, technical certification, or equivalent hands-on training in mechanical/electrical/mechatronics.
• Basic knowledge of electrical diagnostic instruments and shop tools.
• Ability to read electrical schematics and blueprints.
• PC skills (MS Office, Excel, Windows).
• Excellent customer satisfaction skills.
• Willingness to travel and a valid driver's license.

Responsibilities

• Perform preventative and corrective maintenance on AMHS.
• Troubleshoot and diagnose electrical, mechanical, electro-mechanical, and software issues.
• Analyze system logs and errors to identify root causes.
• Verify software revisions and hardware status during maintenance.
• Install, configure, and validate hardware/software updates.
• Document maintenance actions and equipment status reports.
• Support uptime and reliability through sustained activities.
• Escalate complex issues to engineering and assist with data collection.

Skills

Troubleshooting

Electrical systems

Mechanical systems

Customer service

Travel readiness

Education

Associate degree or technical certification

Tools

Multimeters

Diagnostics software

Wiring diagrams

Job description

Job Title: Field Service Engineer

We are seeking a dedicated Field Service Engineer to join our AMHS Sustaining Team. This role involves performing technical maintenance and repairs on Automated Material Handling Systems and ensuring their optimal performance.

Responsibilities

• Perform preventative and corrective maintenance, as well as system repairs on Automated Material Handling Systems (AMHS).
• Troubleshoot and diagnose issues related to electrical, mechanical, electro-mechanical, and software equipment.
• Analyze system logs, alarms, and error reports to identify the root causes of equipment failures.
• Verify software revisions, system configurations, and equipment status during maintenance and troubleshooting activities.
• Install, configure, and validate hardware and software updates on supported equipment.
• Utilize technical documentation, schematics, wiring diagrams, maintenance procedures, and service manuals to perform repairs.
• Support sustaining activities to maximize equipment uptime and reliability.
• Escalate complex hardware and software issues to engineering teams and assist with data collection and troubleshooting efforts.
• Complete factory training and certification requirements on multiple AMHS platforms and subsystems.
• Accurately document maintenance activities, repairs, troubleshooting actions, and equipment status reports.

Essential Skills

• 12+ months of hands‑on technical experience in troubleshooting, maintaining, installing, or repairing industrial equipment, automation systems, semiconductor equipment, robotics, or electromechanical systems.
• Associate degree, technical certification, military technical training, or equivalent hands‑on experience in Mechanical, Electrical, Mechatronics, Robotics, Electronics, or a related field.
• Basic knowledge of electrical diagnostic instruments and shop/hand tools.
• Ability to read electrical schematics and blueprints and diagnose/troubleshoot electromechanical devices.
• PC skills (MS Office, Excel, Windows).
• Excellent customer satisfaction skills.
• Willingness to travel and a valid driver's license.

Additional Skills & Qualifications

• Experience troubleshooting automated manufacturing equipment, robotics, conveyors, AMHS, semiconductor equipment, PLC‑controlled systems, or industrial automation.
• Ability to read and interpret electrical schematics, wiring diagrams, and mechanical drawings.
• Familiarity with Windows‑based systems, device communications, and basic networking concepts.
• Experience using diagnostic tools such as multimeters, laptop‑based service software, and log analysis tools.
• Understanding of mechanical assemblies, sensors, motors, drives, pneumatics, and motion control systems.
• Flexible, detail‑oriented, and ability to multi‑task.
• Ability to work in a team environment and be a team player.
• Presentation skills.

Work Environment

The work environment is characterized by a clean room setting near moving mechanical parts and electrical systems. The role may require working in high, precarious, or confined spaces and exposure to fumes, airborne particles, toxic or caustic chemicals, electrical shock risks, and vibration. Noise levels are usually moderate. The position demands physical activity, such as standing, using hands, reaching, talking, hearing, walking, climbing ladders, and lifting/moving objects up to 50 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Job Type & Location

This is a Contract to Hire position based out of Phoenix, AZ.

Pay And Benefits

• The pay range for this position is $25.00 - $33.00/hr.
• Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job‑related factors.
• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.
• Benefits may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post‑tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long‑term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Nov 2, 2026.

Workplace Type

This is a fully onsite position in Phoenix, AZ.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.