Field Service Engineer

SP Industries Inc.; Philadelphia (Philadelphia County); Remote; USD 52,000 - 61,000; Full time

Job summary

SP Industries Inc. is seeking a Field Service Engineer based in New Jersey to support customers across NJ, NY, PA, MD, DE, and other locations as needed. This remote, field-based role requires approximately 90% travel, including overnight stays.

You will service, maintain, repair, test, and calibrate SP Scientific Equipment, with emphasis on refrigeration, compressors, and related systems. Independent field installation and customer support are core components of the role.

Qualifications

• Experience in refrigeration, compressors, and systems; read blueprints and schematics; troubleshooting and repair of freeze-dryers a plus.
• Independently coordinate/perform installation of complex, structural capital equipment.
• Assemble complex, often large, mechanical assemblies.
• Independent troubleshooting of complex mechanical and refrigeration systems.
• Able to perform brazing, welding, and related manufacturing processes.
• Understand electrical, mechanical, and flow schematics.

Responsibilities

• Install, troubleshoot, repair, maintain, and validate field equipment.
• Supervise field installation and testing of equipment.
• Provide customer technical support via phone, online, or in the field as the single point of contact.
• Maintain broad equipment, process, and manufacturing knowledge for SP Scientific Equipment.
• Work independently with minimal technical supervision.

Skills

HVAC systems

Refrigeration

Blueprint reading

Electrical schematics

Pneumatic/hydraulic schematics

Troubleshooting

Field installation

Customer support

Education

AAS in electrical/mechanical or related

EPA Refrigeration (Universal Card)

PLC Controls knowledge

Two-year college or technical degree

Five years related experience

Tools

Test equipment

Hand tools

Piping/Brazing equipment

Job description

SP Industries Inc. an ATS company, has an exciting opportunity for a Field Service Engineer based in New Jersey to support customers across NJ, NY, PA, MD, DE, and other locations as needed. This is a remote, field-based role requiring approximately 90% travel, including overnight stays.

If you're a skilled HVAC or refrigeration technician/engineer who’s ready to move beyond basic service calls and join a company where your skills will be challenged, valued, and expanded we want to hear from you. Take your technical expertise into the exciting world of high-end scientific equipment, solve problems and make an impact!

This job gets you out of the shop and into the field traveling to customer sites with a high degree of autonomy. Responsibilities include the service, maintenance, repair, testing and calibration of complex equipment. Experience in refrigeration, compressors and systems; as well as the ability to read and interpret blueprints, electrical, pneumatic, and hydraulic schematics and experience with troubleshooting and repair of freeze-dryers is a plus.

ADDITIONAL RESPONSIBILITIES include but are not limited to the following, other duties may be assigned:

• Perform mid-level to advanced customer support activities including equipment installation, equipment and/or product troubleshooting and repair, equipment maintenance, and assist with equipment testing, start-up, and validation activities as needed
• Responsible for supervising and/or executing field installation and testing of equipment
• Responsible for customer technical support (product/equipment troubleshooting) including support via phone, online, or in the field. Act as single point of contact for customer, soliciting internal technical support as needed, managing sub-contractors as needed
• Maintain broad equipment, process, and manufacturing knowledge critical to supporting equipment
• Works independently with minimal technical supervision
• Autonomous troubleshooting of various models of SP Scientific Equipment.
• Perform mid-level to advanced customer support activities including equipment installation, equipment and/or product troubleshooting and repair, equipment maintenance, and assist with equipment testing, start-up, and validation activities as needed
• Responsible for supervising and/or executing field installation and testing of equipment
• Responsible for customer technical support (product/equipment troubleshooting) including support via phone, online, or in the field. Act as single point of contact for customer, soliciting internal technical support as needed, managing sub-contractors as needed
• Maintain broad equipment, process, and manufacturing knowledge critical to supporting equipment
• Works independently with minimal technical supervision
• Autonomous troubleshooting of various models of SP Scientific Equipment

Qualifications

• Experience in refrigeration, compressors, and systems; as well as the ability to read and interpret blueprints, electrical, pneumatic, and hydraulic schematics and experience with troubleshooting and repair of freeze-dryers is a plus.
• Able to independently coordinate/perform the installation of complex, structural capital equipment
• Able to assemble complex, often large, mechanical assemblies
• Independent troubleshooting of complex mechanical and refrigeration systems
• Able to perform manufacturing processes such as brazing, welding, etc
• Independently able to decipher electrical, mechanical, and process flow schematics

EDUCATION And/or EXPERIENCE

• AAS in electrical, mechanical, or mechanic disciplines or equivalent work experience
• Refrigeration (EPA Universal Card) Required or can be obtained 120 days post hire.
• Basic understanding of PLC Controls including ladder logic.
• Familiarity and use of test equipment.
• Familiarity and use of hand tools.
• Plumbing, including piping and brazing.
• Electrical/Electronic knowledge.
• Understanding of technical instructions, schematics, blueprints and specifications.
• Mechanical Skills.
• Computer Skills
• Degree or Certificate from from approved two year college or technical school in related field, five years related experience, or equivalent education and experience.

WORK ENVIRONMENT

• Work in compliance with divisional health, safety and environmental procedures
• Refrain from removing or altering safety devices or guarding unless hazardous energies are controlled through lockout-tagout methods
• Report any unsafe conditions or unsafe acts
• Report defect in any equipment or protective device
• Ensure that the required protective equipment is used for the assigned tasks
• Attend all required health, safety and environmental training
• Report any accidents/incidents to supervisor
• Assist in investigating accidents/incidents
• Refrain from engaging in any prank, contest, feat of strength, unnecessary running or rough and boisterous conduct

Salary Range: $38/hr - $44/hr

Why SP Industries Inc.? The three parallelograms in our logo reflect our core company values: People, Process, and Performance. As part of ATS, Scientific Products leverages the ATS Business Model (ABM) to train, develop, engage, empower, and energize our people to make impactful changes in the organization. Our relentless focus on people is what continues to set us apart as a great place to build a career.

• We provide a wide range of innovative and high-quality scientific products that improve people’s lives
• We offer a robust health and welfare benefits package that includes Life, Health, Dental, Vision
• We offer 401(K) including company match, Paid Time Off annually + Paid Holidays
• You will enjoy career Advancement Opportunities and Tuition Assistance to help you achieve your goals and continue your career growth

EEO and Aff… Statement: SP is an Equal Opportunity Employer, dedicated to a policy of non-discrimination in employment on any basis and takes affirmative action to ensure equal employment opportunities. It is our policy to provide our employees and applicants with equal employment opportunities in accordance with applicable laws and not to discriminate on the basis of race, color, religion, ancestry, national origin, age, marital status, sex, gender identification, sexual orientation, genetic information, political belief, pregnancy, citizenship, handicap or disability, status as a veteran or member of the U.S. military, or any other characteristic protected by applicable federal, state, or local laws. SP's Aff… Plan is available through the HR Department and may be accessed during normal business hours.

Pay Transparency Nondiscrimination Provision: SP will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.