Field Service Engineer

Joinimagine; Newton (MA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Laptop and phone provided

Company van and fuel card

PPE supplied

Job summary

Linde Material Handling is seeking a Field Service Engineer in Massachusetts to diagnose, repair and maintain forklift equipment at customer sites. You will travel locally, perform preventive maintenance, and support customers with expert technical service.

The role requires hands-on problem solving, the ability to work autonomously and within a team, and a valid UK driving licence would translate to US licensing where applicable. Laptop and vehicle provided.

Qualifications

• Shows autonomy and ability to work without constant supervision.
• Ability to work effectively in a team environment.
• Comfortable using IT equipment and basic record-keeping tools.

Responsibilities

• Diagnose and resolve technical issues on site to keep equipment operational.
• Perform preventative maintenance and routine check-ups on forklift equipment.
• Travel to customer locations with a company van to service forklifts and related equipment.
• Demonstrate safe working practices and maintain high customer satisfaction.

Skills

Autonomy

Teamwork

Education

NVQ Level 3 (or equivalent)

Full UK driving licence

Job description

Exciting Career Opportunity as a Field Service Engineer at Linde Material Handling in YO,TS,HG,DL,DH
Are you ready to take the next step in your career as a Field Service Engineer?
Linde Material Handling, a global leader in forklift trucks and warehouse equipment, is seeking skilled Field Service
Engineers to join our team.
As a Field Service Engineer, you will embark on
a dynamic journey in the world of material handling, where no two days are the same. You’ll immerse yourself in a
diverse array of tasks, expertly navigating our extensive lineup of products—
from agile pallet trucks to robust counterbalance trucks, and cuttingedge very narrow aisle (VNA) trucks to innovative automated solutions.
At Linde Material Handling, we offer a competitive benefits package, which includes:
A competitive salary based on your experience
The option of a 40-hour or 45-hour working week, Monday to Friday, shift premium and
OT is available for those that want it.
25 days of annual leave plus statutory bank holidays
A company pension scheme with a 6% employer contribution and a minimum 4% employee contribution
Eligibility to participate in Employee Incentive Schemes
Join us and become part of a team that values employee engagement, strives for excellence,
and prioritises customer satisfaction.

We offer:

At Linde Material Handling the package we offer includes:

• A competitive salary scale dependent on your experience.
• 40-hour working week, Monday to Friday, shift premium and OT is available for those that want it.
• 25 days annual leave + statutory bank holidays
• Additional days holiday based on long service milestones.
• Company pension scheme - 6% employer contribution; minimum 4% employee contribution
• Discount scheme, with access to deals from some of the UK’s largest brands.
• “Recommend a friend scheme” – if you enjoy your role, recommend someone else and get rewarded!
• Eligibility to join the Employee Incentive Schemes
• Receive a 6-week Induction which offers world class training to enable you in your role.
• Long term training development plans, some of the best in the industry.
• A Linde Operating Licence for FLTs
• Opportunity for growth through technical grading process
• Opportunity for the right candidates to undertake extended learning (Degree level)
• We support our engineers with local and national technical support.
• Laptop and phone provided.
• All specialist tooling provided, and tool replacement policy provided by the company (Wear and Tear)
• Ensuring you are safe and look the part, all PPE supplied company cleaned specialist work wear.

In addition, Field Service Engineer’s package includes:

• Paid travel “Door to Door”
• Customer base close to home with average travel just 30 minutes
• Company van and fuel card.
• Van washing through fuel card account
• Occasional on-call support, paid in addition to your salary.

Tasks and Qualifications:

Your role will be both hands-on and problem-solving-oriented, as you diagnose and resolve technical issues, ensuring our equipment operates at peak efficiency. You’ll also be the guardian of preventative maintenance, conducting essential check-ups that keep our fleet running smoothly. Traveling to various customer locations, you’ll bring your expertise to service Linde forklifts and other state-of-theart material handling equipment, forging strong relationships, and delivering exceptional support. Prepare to be on the move, tackling challenges head-on and becoming an integral part of our customers’ operation. We are interested in candidates with experience as vehicle technicians or mechanical engineers, particularly those who have worked as forklift technicians, plant fitters, plant technicians, or vehicle technicians. Experience with plant equipment, powered access equipment, agricultural machinery, motor vehicles, or industrial cleaners is highly desirable, but not sure if you have what we want, why not talk to us.

• Ideally you will have an NVQ level 3 (or equivalent) qualification, although this is not essential.
• We use the latest technology to keep accurate records and place orders, therefore being comfortable using IT equipment is essential.
• You will need to hold a full UK driving licence.
• As a Linde engineer you will need to be comfortable working autonomously and within a team.

Linde is committed to fostering a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from individuals of all backgrounds, abilities, and experience. If you require any adjustments or accommodations during the application or interview process to ensure fairness and accessibility, please let us know.