Field Service Engineer

FIMER Renewable Energy Solutions; Gastonia (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision insurance

Employer-paid Life, AD&D, Short-Term, and Long-Term Disability coverage

401(k) plan with employer matching

Paid Time Off

15 paid company holidays

Job summary

A leading renewable energy company in North Carolina is seeking a Field Service Technician. Responsibilities include maintaining and servicing inverters, performing on-site installations, and troubleshooting. The role demands strong electrical skills and the capacity to travel up to 70%. Required qualifications include 3-5 years of field service experience and a degree in Electrical Engineering or equivalent. The position offers competitive pay, excellent benefits, and a remote work arrangement for flexibility.

Qualifications

• 3-5 years of industrial field service experience preferred.
• Strong knowledge of electronics and mechanical principles.
• Ability to read and interpret electrical schematics.

Responsibilities

• Perform on-site installation and maintenance of inverter systems.
• Conduct depot-based repair and testing of inverter units.
• Execute remote diagnostics and provide technical support.

Skills

Electrical troubleshooting

AC/DC power conversion

Communication systems knowledge

Strong written and verbal communication skills

Education

Bachelor's degree in Electrical Engineering

Associate's degree with 3+ years of experience

High School Diploma/GED with 12+ years of experience

Job description

Position Summary

The Field Service Technician is responsible for maintaining and servicing inverters and associated capital equipment to ensure maximum system performance and 100% customer satisfaction. This role requires strong electrical troubleshooting capabilities, a safety-first mindset, and the ability to work independently in field environments.

This position requires up to 70% travel, including some nights and weekends.

Key Responsibilities

• Perform on-site installation, commissioning, troubleshooting, repair, and maintenance of inverter systems and related equipment
• Conduct depot-based repair, testing, and re-certification of inverter units
• Execute remote diagnostics and provide technical support via phone and email
• Perform root cause analysis on equipment failures and develop corrective action plans
• Conduct site audits and recommend reliability improvements
• Execute field and office performance testing, failure analysis, and repair planning
• Provide multi-level customer training and technical guidance
• Prepare detailed service documentation, audit reports, and project progress reports
• Support engineering, manufacturing, and sales teams with technical expertise
• Act as technical liaison between FIMER Product Group Solar and customers
• Support and oversee third-party field personnel when required
• Maintain strict adherence to safety standards and procedures

Required Qualifications

• 3-5 years of industrial field service experience (power electronics preferred)
• Bachelor's degree in Electrical Engineering, Electrical Engineering Technology, or equivalent military/technical training
• OR Associate's degree with 3+ years of electronic equipment servicing experience
• OR High School Diploma/GED with 12+ years of high-voltage electronic servicing experience
• AC/DC power conversion and control experience
• Strong knowledge of electronics, mechanical principles, and AC/DC power distribution
• Ability to troubleshoot electrical and electronic circuits
• Ability to read and interpret electrical schematics and mechanical drawings
• Experience configuring and repairing communication hardware and software
• Strong written and verbal communication skills
• Proficiency with standard PC-based work programs and reporting tools
• Ability to lift and move objects up to 70 lbs
• Valid driver's license and clean Motor Vehicle Report
• Ability to travel up to 70%

Preferred Qualifications

• Medium Voltage (MV) background
• Utility-scale solar or power electronics experience
• Technical service or field engineering background with significant on-site experience
• Communication systems knowledge

Benefits

This is a full-time, direct hire opportunity offering competitive pay and excellent benefits designed to support you both professionally and personally.

• Remote work arrangement for flexibility and balance
• Immediate insurance coverage starting on your first day
• Comprehensive medical, dental, and vision insurance
• Employer-paid Life, AD&D, Short-Term, and Long-Term Disability coverage
• 401(k) plan with employer matching and a non-elective safe harbor contribution
• Employee Assistance Program (EAP)
• Paid Time Off
• 15 paid company holidays

About FIMER

FIMER is one of the world's leading manufacturers of renewable energy solutions. Specializing in solar inverter production, FIMER offers a broad portfolio of innovative products serving utility-scale, commercial, and residential markets.

With two global production sites in Italy and India, along with regional training centers worldwide, FIMER operates at the forefront of the global energy transition-delivering reliable, high-performance solutions that support a more sustainable future.

Equal Opportunity Employer

FIMER US is an equal opportunity employer committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic.