Field Service Engineer

Fluence Energy, LLC; California; Remote; USD 85,000 - 110,000; Full time

Job summary

Fluence Energy, LLC is seeking a Field Service Engineer to maintain and troubleshoot advanced battery energy storage systems across diverse industries. You will act as the onsite technical authority, ensuring peak performance while prioritizing safety and reliability, with capability to assist remotely as needed.

Travel to customer sites is required; you will document service activities, train customers on operation and safety, and coordinate with third-party contractors to meet service levels

Qualifications

• Bachelor's degree in electrical engineering, mechanical engineering, or related field.
• 3–5 years of proven field service experience, preferably with battery systems or power electronics.
• Ability to travel frequently to customer sites and manage contractors.
• Strong knowledge of electrical systems, troubleshooting, and diagnostic tools.

Responsibilities

• Maintain strong customer relationships through professional communication and support.
• Diagnose and troubleshoot electrical, mechanical and software issues for battery systems remotely and onsite.
• Provide onsite technical support and training to customers on system operation and safety.
• Document service activities, maintenance records and technical reports accurately.
• Ensure compliance with safety, environmental regulations and service-level agreements.

Skills

Field service

Electrical engineering

Mechanical engineering

Troubleshooting

Customer service

Travel willingness

On-site support

Education

Bachelor's degree in Electrical/Mechanical Engineering

Tools

Electrical diagnostic tools

Field service tools

Job description

## Field Service EngineerApply: Remote (As needed in Office): USA-CA-Remote: Full time: Posted Yesterday: JR101782Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit fluenceenergy.com.**Job Description:**## **Role Overview**We are seeking a highly qualified Field Service Engineer to join our organization.In this role, you will be responsible for the maintenance and troubleshooting of advanced battery energy storage systems deployed across a range of industries. Serving as the technical authority onsite, you will ensure systems operate at peak performance while upholding the highest standards of safety and reliability. Your expertise will be instrumental in delivering superior customer service and reinforcing our commitment to operational excellence.**Key Responsibilities*** Maintain strong customer relationships through professional communication and support.* Diagnosing and troubleshoot electrical, mechanical and software issues for battery systems both remotely and on-site* Manage third party contractors* Provide onsite technical support and training to customers on system operation and safety.* Document service activities, maintenance records, and technical reports accurately.* Ensure compliance with industry safety standards and environmental regulations.* Respond to emergency service requests and resolve issues under time-sensitive conditions.* Ensure compliance with contractual terms, conditions, and service-level agreements* Other duties as assigned**Required Qualifications and Experience*** Bachelor's degree in electrical engineering, Mechanical Engineering, or related field (or equivalent technical experience).* 3-5 years of proven experience in field service, preferably within battery systems, energy storage, or power electronics.* Strong knowledge of electrical systems, troubleshooting, and diagnostic tools.* Ability to travel frequently to customer sites.**Our Culture**At Fluence, our culture is the foundation that drives our ambitious growth strategy and fuels our mission to transform the future of energy. Our core cultural pillars empower us to innovate, collaborate, and lead with purpose, ensuring we continue to deliver unparalleled value to our customers and the world.**Unleash Voices**We believe every voice matters. We encourage openness, active listening, and decisive action to create a culture where everyone has the opportunity to contribute to our success. We foster an environment where diverse perspectives are heard and valued, driving innovation and progress.**Customer Fluent**Our customers are at the heart of everything we do. We’re committed to delivering exceptional value that exceeds expectations by understanding our customers' needs and adapting swiftly to meet them. Our deep focus on customer satisfaction drives us to continuously improve and innovate.**Infinite Impact**We are committed to creating the impossible. We push boundaries to deliver sustainable, game-changing solutions that shape a brighter, more energy-efficient future for all. Our team is passionate about making a lasting impact that will resonate for generations to come.**All In**We are all in for growth. Our teams are relentlessly focused on identifying and seizing opportunities that propel us forward. We embrace an ownership mindset, pushing ourselves and each other to accelerate progress and create lasting success.*Equal Opportunity Employer At Fluence, we believe great teams are built on a collaborative and connected culture. We’re proud to be an Equal Opportunity Employer and welcome qualified applicants of all backgrounds. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity or expression, genetic information, or any other status protected by law.**Work Authorization To join our team, you’ll need to be legally authorized to work in the United States at the time of application and throughout your employment, without the need for employer sponsorship. Please note that Fluence does not sponsor work visas for this position.*