Field Sales Representative - Dallas/Fort Worth

Northern Tool + Equipment; Dallas (TX); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Competitive pay

Excellent benefits package

401(k) with company match

Employee discounts on tools and gear

Paid holidays

Job summary

Northern Tool + Equipment seeks a Field Services Representative to drive revenue in the Dallas–Fort Worth area by managing key commercial accounts and expanding high-value opportunities. You will conduct on-site visits, product demonstrations and partner with Retail Trade Development to grow market share.

You will build strategic plans, leverage CRM data, and travel as needed to meet monthly and quarterly sales targets while representing the company with a strong, customer-focused ethos.

Qualifications

• College degree or equivalent experience preferred.
• 3+ years of B2B outside sales experience.
• Strong communication and relationship-building skills.
• Comfort with in-person selling, jobsite visits, and outbound follow-up.

Responsibilities

• Manages key customer relationships and develops strategic plans to increase revenue.
• Analyzes market share and competitors to craft sales strategies.
• Develops and executes comprehensive sales plans for assigned accounts.
• Prospects and expands high-value commercial customer base through in-person, on-site, and phone interactions.
• Maintains CRM records, trips, and expense reporting; supports RFQ processes.

Skills

Communication skills

Relationship building

In-person selling

Problem solving

MS Office/CRM

Travel readiness

Driver's license

Account management

Team collaboration

Education

College degree or equivalent experience preferred

Tools

CRM

Microsoft Office

Job description

At Northern Tool + Equipment we get up every day to serve the tradespeople who keep our country running strong and the weekend warriors who want to work like them. It's our mission to make sure they have the right tools for the job, and an easy, hassle-free experience at our store so they can get in, get out and get on with the job at hand.

At Northern Tool + Equipment we get up every day to serve the tradespeople who keep our country running strong and the weekend warriors who want to work like them. It's our mission to make sure they have the right tools for the job, and an easy, hassle-free experience at our store so they can get in, get out and get on with the job at hand.

Your top priority as a Field Services Representative in the Dallas-Fort Worth, Texas market is to leverage key customer contacts to discover, develop and close sales opportunities to increase revenue and market share within an assigned customer territory while representing Northern Tool + Equipment as a preferred supplier for tools and equipment to commercial and governmental entities. Your positive, professional, roll-up-your-sleeves-to-help attitude contributes to our winning culture and makes sure we leave a lasting impression.

Key Responsibilities

• Manages key customer relationships with the ability to develop comprehensive strategic plans for all assigned accounts, sell and market the full set of Northern Tool and Equipment (NTE) offerings incorporating an in-depth knowledge of key internal and external supplier lines.
• Understands and has an in-depth knowledge of NTE's market share for each assigned account, the top competitors market share in those accounts, and can identify the type of business each competitor is supporting and why. Uses this data to construct clear and concise business plans for sales and market share gains.
• Defines critical end markets and new customers within those end markets, plan and develop strategies to drive incremental sales opportunities and market share gains. Leverages data analysis and knowledge to determine best strategies to identify opportunities to grow drive market expansion, develop DNAs or recapture lost business.
• Develops and executes comprehensive sales and business plans for all accounts by meeting with customers on a regularly scheduled basis to identify opportunities, devise product segment strategies, and close applicable opportunities.
• Prospects customers using market knowledge, sales lead software, and company provided leads to expand customer base of high value commercial customers via in-person, on-site, in store and over the phone for key product categories. Collaborates with Retail Trade Development in the discovery and evaluation of new customers.
• Requests for Quotes (RFQ’s) within assigned market. Ensures that all RFQ activities and strategies are well established, communicated, addressed, and agreed upon within Northern Tool and Equipment guidelines.
• Develops and sustains sales relationships with key decision makers and influencers on all levels across the organization; and specifically with store personnel and the Regional Sales Manager within their metro market.
• Maintains business plans and profiles within Customer Relationship Management (CRM) tool. Manages territory activity and sales pipeline in CRM tool. Prepares for all account calls and meeting objectives. Submits all required forms (expenses, mileage tracker, call itineraries).
• Collaborates with Retail Trade Developer and the District Director or Field Sales Manager on strategic Requests for Quotes (RFQs) within assigned accounts. Ensures that all RFQ activities and strategies are well established, communicated, addressed and agreed upon within Northern Tool and Equipment guidelines.
• Prospects and develops sales leads using market knowledge and sales lead software via in-person, on-site, in store, and over the phone for key product categories as assigned by supervisor within CRM tool.
• Provides customer on-site product demonstrations and may assist or attend market trade shows for high value product categories. Works with retail and managed partners to develop and implement a customer development program to support new store openings, commercial trade shows, and in-store B2B events as appropriate.
• Achieves monthly, quarterly, and annual sales objectives within assigned customer market. Analyzes customer trends through sales reports to identify opportunities to grow or recapture lost business. Visits customers on a regular cycle.

What you will bring to the table

• College degree or equivalent experience preferred
• 3+ years of business to business (B2B) sales experience in outside sales.
• Excellent communication, interpersonal and listening skills.
• Strong relationship building skills with a variety of audiences
• Inquisitive, with a passion for learning and providing solutions to customers
• Comfort with in-person selling, jobsite visits, and outbound follow-up
• Motivated, self-started with a strong commitment to achieving company sales goals
• Ability to define problems, collect data, establish facts, and draw valid conclusions to ensure customer satisfaction.
• Working knowledge of Microsoft Office (Excel, Word, PowerPoint and CRM).
• Proven history of successfully managing accounts with minimal supervision.
• Valid driver's license and insurance required.
• Ability to travel by personal vehicle during the work week.
• Demonstrates Northern Tool + Equipment's 12 Core Competencies.

About Us

Northern Tool + Equipment is a family business with roots stretching back three generations to Minnesota's Iron Range, where our blue-collar work ethic and commitment to serving the people who do the tough jobs was born. Our mission is to be the best in the world at serving the professional tradespeople and those who want to work like them. With over 130 retail stores across 24 states, top national brands and global manufacturing operations designed to create our own specialized tools and equipment, we are busting our knuckles to deliver the products, prices and advice our customers need to succeed. We're looking for people who share our blue-collar work ethic. If you're the kind of person who likes to put your nose to the grindstone to help your customers and company succeed, we'd love to talk to you about becoming a member of our team.

Northern Tool + Equipment is proud to be recognized by Forbes as a Top Midsize Employer in 2023. We are committed to creating a workplace where your contributions are valued, and your professional growth is encouraged. When you join our team, you'll enjoy a comprehensive and competitive compensation package that includes:

• Competitive Pay: Earn an anticipated base salary of $55,000 annually with expected on-target earnings of $90,000-95,000. Your exact compensation is personalized based on your skills, experience, and location. We believe in rewarding top talent with pay that reflects your value.
• Incentives: Be rewarded for delivering sales in your market and building your account base.
• Flexible Work Schedule: Achieve the work-life balance you deserve with our full-time, 8-hour shifts, Monday - Friday.
• Comprehensive Benefits Package: Your health and well-being are our priority. We offer a variety of health plans, so you can choose what best fits your needs. Employees working 30+ hours per week enjoy a robust benefits package, including medical, dental, vision, and a 401(k) plan with an enhanced company match to support your financial future.
• Generous Employee Discount: Love our products? So do we! Enjoy a significant discount on the quality tools and equipment we offer, helping you save on the items you love to use.
• Paid Holidays: Take time to relax and recharge with 7 paid federal holidays, because we know how important it is to have time for yourself and your loved ones.

When you join Northern Tool + Equipment, you're not just starting a job- you're joining a community that supports your success. Come be a part of a team where your skills, dedication, and passion are recognized and celebrated. Your future starts here!