Field Sales Representative

United Natural Foods, Inc.; Providence (RI); On-site; USD 52,000 - 70,000; Full time

Job summary

UNFI is seeking a field sales professional to partner with assigned customers to ensure the right products are available at the right time and place. The role involves daily travel to customer locations, effective product displays, and maintaining strong relationships with retailers.

You will manage stock rotation, process returns, and support promotional programs while adhering to HACCP and SQF guidelines. This onsite role offers opportunities to collaborate with the broader UNFI sales team.

Qualifications

• Experience delivering strong customer service in retail settings.
• Ability to communicate clearly with customers and team members.
• Comfort with daily travel to customer locations and driving safe routes.

Responsibilities

• Order products that align with customer needs.
• Display store products effectively.
• Maintain effective business relationships with customers.
• Travel daily to customer locations on assigned routes.
• Arrive promptly at customer locations for service.
• Rotate stock and remove out-of-code product.
• Process merchandise returns and issue credits per policy.
• Ensure neat and orderly UNFI product appearance.
• Notify customers of product deliveries and status.
• Assist hanging shelf tags and promotional POS/POP materials and resets.
• Sell promotional and sales programs as assigned.
• Follow HACCP and SQF policies where applicable.
• Address customer product requests and keep management informed.
• Attend meetings; provide backups for other sales reps when needed.

Skills

Excellent customer service

Communication skills

Time management

Attention to detail

Basic math

Independent worker

Good judgment

Education

Driver's license

Auto insurance required

Job description

Job Overview: Partner with assigned customers to ensure they have the right products at the right time in the right placement.

Location: this role services accounts in Haverhill, Massachusetts.

Job Responsibilities:

• Order products that aligns with the needs of the customer.
• Responsible for effectively displaying store products.
• Responsible for maintaining effective business relationships with customers.
• Responsible for daily travel to customer locations.
• Responsible for arriving promptly at customer locations on assigned route for service.
• Responsible for rotating stock and removing out of code product.
• Process merchandise returns and issue credits according to company policy.
• Ensure the neat and orderly appearance of UNFI products.
• Responsible for product and/or delivery notification to customers.
• Assist in hanging shelf tags and promotional POS/POP materials and resets.
• Sell promotional and sales programs as assigned.
• Perform duties in accordance with Hazard Analysis Critical Control Points (HACCP) and Safe Quality Food (SQF) policies and procedures, as appropriate for location.
• Follow through on customer product requests.
• Keep management informed of area activities and of any significant concerns.
• Attend meetings as required.
• Provides backup for other field sales representatives when needed.
• Performs other duties as assigned.

Job Requirements:

Education/Certification:

• Valid driver's license necessary
• Auto insurance levels that meet UNFI requirements

Experience:

• Prior customer service experience in a retail setting
• System Implementation preferred

Skills/Abilities:

• Excellent customer service skills
• Good communication skills
• Time management skills and attention to detail
• Basic math abilities
• Ability to work independently
• Good judgment is required for this position as there may be times when direct supervision may not be immediately available.

Physical Demands:

• Daily travel is required and access to a vehicle is necessary
• Ability to get in and out of car multiple times per day
• Drive to and from accounts safely in city, rural and expressway conditions
• Ability to set up displays, fixtures, shelving and products
• Able to tolerate exposure to store and warehouse conditions including wide variances in temperature, dust and dirt
• Ability to lift up to 40 lbs.

Onsite Role:

• This position requires the associate to perform all duties at one of our UNFI locations, such as a customer, distribution center or office.

Travel (major):

• Travel is required up to 100% for this position.

About UNFI: We are North America’s premier grocery wholesaler, delivering the widest variety of fresh, branded, and owned brand products to community grocers and retail chains alike. A pioneer in natural and organic foods, we are growing and transforming to meet the needs of an evolving workplace. Our 29,000+ employees work across America in our 50 Distribution Centers and corporate offices. Learn more: Organic, Natural and Conventional Food | Wholesale Food Distributors | UNFI

UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - Veteran/Disability. VEVRAA Federal Contractor.

Compensation:

UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws.

Benefits:

For Washington positions (or positions that may be performed remotely from Washington), https://www.unfi.com/jobs-more-info-wa.html for Washington-specific paid time off details.

Candidates hired into this position will also be eligible to participate in the following benefits programs: Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program; medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.

UNFI’s compensation, benefits, and paid time off policies are subject to change in the Company’s sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.