Field Sales Representative

Tyndale FRC; Pipersville (PA); Hybrid; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Field Sales Representative to join their Client Services team. This role involves traveling nationally to customer sites to perform product fittings for specialized safety wear, ensuring clients understand the importance of protective clothing. With a strong emphasis on work-life balance, this hybrid/remote position allows for flexibility while maintaining a commitment to client education and satisfaction. Join a company recognized as a Top Workplace in PA and contribute to their continued success in the Flame Resistant Clothing industry.

Benefits

Health & Wellness Insurance

Paid Parental Leave

Generous PTO

401(k) with Matching

Training and Certification Programs

Casual Dress Code

Company-Sponsored Charitable Events

Mental Health Support

Team-Engagement Events

Qualifications

• Ability to travel extensively (up to 90%).
• Strong computer skills, especially in MS Office.

Responsibilities

• Travel to customer sites for product fittings and education.
• Create customized client presentations on products and services.

Skills

Verbal Communication

Written Communication

Time Management

Interpersonal Skills

Detail-Oriented

Technical Understanding

Bilingual

Education

High School Diploma

Bachelor's Degree

Tools

MS Office

Adobe Acrobat

Job description

Overview

Tyndale Company is a leader in the Flame Resistant Clothing industry with a unique culture that has contributed to us being recognized as a Top Workplace in PA for 8 consecutive years. We're committed to hiring talented professionals at every level of the organization to contribute to our continued success.Tyndale currently has an exciting opportunity for a Field Sales Representative to join our Client Services team. In this role, you will provide support to the Sales Team by traveling nationally to customer sites to perform product fittings for specialized safety wear, and serve as a product knowledge expert answering technical and all other questions about products during fittings.

To learn more, check out this short video about a day in the life of our FSRs: https://vimeo.com/311747480

HYBRID/REMOTE: Tyndale supports a strong work-life balance. This opportunity requires onsite work a minimum of 1 day per week, and 4 days per week remotely. To be considered, candidates must reside within a commutable distance from our location in Pipersville, Pennsylvania.

Responsibilities

• Travel to customers’ sites and/or virtually provide education to employees on program specifications & solicit orders for products, ensuring accuracy and thoroughness;
• Collaborate with Sales on lead/prospect conversion regarding Tyndale’s program and product educational services;
• Create customized client presentations on Tyndale products & services, explaining product features, attributes, and fitment, delivering recommendations on program specific products, emphasizing higher quality items;
• Explain technical nature of products during events, ensuring that the purchasers understand the necessity for protective clothing and PPE;
• Capture cold & warm leads, transitioning opportunities to Sales administration for distribution;
• Manage on-site customer visit schedule;
• Manage travel itinerary booking compliant travel arrangements for customers’ events through corporate travel software;
• Attend tradeshows and various customer events as necessary;
• Follow-up with dissatisfied customers to ensure their problems are resolved, and that they will re-order from the company;
• Solicit and disseminate customer feedback, on programs and products, for purposes of increasing satisfaction and aiding in product development;

Additional Accountabilities and Job Activities (to be performed when not traveling)

• Conduct monthly inventory of event tool kits, reorder supplies;
• Maintain internal database as necessary;
• Cross-departmental project coordination;
• Coordinate with Sales on product optimization by recommending alternatives to slow moving and discontinued items while increasing adoption of new products within programs;
• Participate in improvement task groups and design training modules;

Qualifications

• HS Diploma or equivalent required; Bachelor’s Degree preferred;
• Ability to travel extensively (up to 90% during heavy business capacity times) both domestically and internationally via air and car
• Current valid driver’s license is required;
• Ability to lift in excess of 50lbs is required;
• Strong computer skills - proficient in MS Office, Adobe Acrobat a plus;
• Ability to work independently;
• Positive attitude;
• Must be detail-oriented;
• Excellent time management and organizational skills;
• Strong verbal and written communication skills;
• Strong interpersonal skills, proven ability to quickly build effective relationships;
• Ability to learn quickly and to understand/ explain information of a technical nature;
• Action-orientation;
• Bilingual a plus, but not required

Benefits

• Health & Wellness: Comprehensive medical, dental, and vision insurance with competitive premiums. Paid parental leave. Mental health support through an EAP and partial reimbursement on copays, fertility support, and robust wellness programs with annual reimbursements.
• Work-Life Balance: Many positions with Tyndale offer hybrid onsite + remote work schedules, generous PTO, paid holidays + a floating holiday, and more.
• Financial Compensation: Competitive salary, 401(k) with matching, and bonus opportunities.
• Career Growth & Development: Training/certification/tuition reimbursement programs and demonstrated paths for knowledge share and internal promotion opportunity.
• Culture & Perks: Family-owned values, award winning culture, team-engagement events, casual dress code, company-sponsored charitable events and activities, and an inclusive workplace that values collaboration and integrity.

Work Environment/Physical Demands:

The work environment of the position will vary greatly and will be primarily that of our customers’ sites where the on-site sales and service visits take place, and will generally include group meetings; Meetings may take place in meeting rooms, company cafeterias, customer’s garages, etc.

Various product items will need to be available at the on-site meetings, which may be either taken with the employee and/or may at times be shipped to the hotel/company destination. Clothing racks, boxes or suitcases of clothing items may be required to be lifted into and out of a vehicle and/or taken into the customer’s building, with or without assistance. This includes boxes/suitcases weighing in excess of 50 lbs. and carrying these items up one or more flights of stairs.

Note: Nothing in this job description restricts management’s right to assign or re-assign duties and responsibilities to this job at any time.

Tyndale is an equal opportunity employer - all qualified candidates encouraged to apply