Field Sales Representative

United Natural Foods, Inc.; Lowell (MA); On-site; USD 42,000 - 62,000; Full time

Job summary

United Natural Foods, Inc. (UNFI) is seeking a customer-focused field sales associate servicing Lowell, MA and surrounding accounts. You will order products, display shelves, and maintain strong relationships with customers while traveling to client locations on a daily route.

The role requires excellent communication, time management, and basic math skills, with a strong emphasis on independent work and sound judgment to handle on-site challenges and adapt to changing customer needs.

Qualifications

• Prior customer service experience in a retail setting.
• Experience with system implementation preferred.
• Valid driver's license and auto insurance meeting UNFI requirements.

Responsibilities

• Order products that align with customer needs.
• Effectively display store products and maintain neat appearance.
• Maintain business relationships with customers.
• Travel daily to customer locations and arrive on time.
• Assist in hanging shelf tags and promotional materials.
• Sell promotional and sales programs as assigned.
• Follow HACCP and SQF policies where appropriate.

Skills

Customer service

Communication

Time management

Math basics

Independent work

Judgment

Education

Driver's license

Auto insurance

Tools

System Implementation

Job description

Job Overview

Partner with assigned customers to ensure they have the right products at the right time in the right placement.

Location

This role services accounts in Lowell, Massachusetts.

Job Responsibilities

• Order products that aligns with the needs of the customer.
• Responsible for effectively displaying store products.
• Responsible for maintaining effective business relationships with customers.
• Responsible for daily travel to customer locations.
• Responsible for arriving promptly at customer locations on assigned route for service.
• Responsible for rotating stock and removing out of code product.
• Process merchandise returns and issue credits according to company policy.
• Ensure the neat and orderly appearance of UNFI products.
• Responsible for product and/or delivery notification to customers.
• Assist in hanging shelf tags and promotional POS/POP materials and resets.
• Sell promotional and sales programs as assigned.
• Perform duties in accordance with Hazard Analysis Critical Control Points (HACCP) and Safe Quality Food (SQF) policies and procedures, as appropriate for location.
• Follow through on customer product requests.
• Keep management informed of area activities and of any significant concerns.
• Attend meetings as required.
• Provides backup for other field sales representatives when needed.
• Performs other duties as assigned.

Education / Certification

• Valid driver's license necessary
• Auto insurance levels that meet UNFI requirements

Experience

• Prior customer service experience in a retail setting
• System Implementation preferred

Skills / Abilities

• Excellent customer service skills
• Good communication skills
• Time management skills and attention to detail
• Basic math abilities
• Ability to work independently
• Good judgment is required for this position as there may be times when direct supervision may not be immediately available.

Physical Demands

• Daily travel is required and access to a vehicle is necessary
• Ability to get in and out of car multiple times per day
• Drive to and from accounts safely in city, rural and expressway conditions
• Ability to set up displays, fixtures, shelving and products
• Able to tolerate exposure to store and warehouse conditions including wide variances in temperature, dust and dirt
• Ability to lift up to 40 lbs.

Onsite Role

• This position requires the associate to perform all duties at one of our UNFI locations, such as a customer, distribution center or office.

Travel (major)

• Travel is required up to 100% for this position.

About UNFI

We are North America’s premier grocery wholesaler, delivering the widest variety of fresh, branded, and owned brand products to community grocers and retail chains alike. A pioneer in natural and organic foods, we are growing and transforming to meet the needs of an evolving workplace. Our 29,000+ employees work across America in our 50 Distribution Centers and corporate offices. Learn more: Organic, Natural and Conventional Food | Wholesale Food Distributors | UNFI

UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - Veteran/Disability. VEVRAA Federal Contractor.

Compensation

UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws.

Benefits

For Washington positions (or positions that may be performed remotely from Washington), https://www.unfi.com/jobs-more-info-wa.html for Washington-specific paid time off details.

• Paid Time Off
• Sick Time
• paid holidays and parental leave
• 401K Program
• medical, dental, vision, life, and accidental death/dismemberment insurance
• short-term and long-term disability insurance program
• Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.

UNFI’s compensation, benefits, and paid time off policies are subject to change in the Company’s sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.