Field Sales Rep – City Launch & Merchant Success

RPMGlobal; Portland (OR); On-site; USD 120,000 - 130,000; Full time

Job summary

Talent Table is hiring a Field Sales Rep for City Launch & Merchant Success in Portland, OR. This 6-month contract role centers on driving merchant adoption, education, and long-term engagement through in-person visits and trainings with local restaurants and businesses.

You will own the field launch lifecycle, gather feedback, and collaborate with Product, Operations, and GTM teams to scale city launches. You must be comfortable traveling within ~100 miles of your market and building trusted

Qualifications

• 5–7+ years in merchant success or related customer-facing roles.
• Strong relationship-building and communication skills.
• Experience leading trainings or workshops.
• Willingness to travel locally (~100 miles) for field work.

Responsibilities

• Be the face of the program in your city, building trusted relationships with local merchants.
• Spend your days in the field visiting restaurants and other local businesses, helping them launch and succeed.
• Own the field launch lifecycle from pre-launch readiness through activation-day support and post-launch follow-up.
• Explore opportunities to build a vibrant local merchant community through workshops, events, office hours, and other methods of ongoing engagement.
• Partner with Product, Operations, and Go-to-Market teams to execute successful city launches and market expansion.
• Gather merchant feedback, identify operational challenges, and advocate for improvements that make the program even better.
• Monitor merchant engagement and adoption, proactively helping businesses maximize their success.
• Roll up your sleeves to solve problems, remove obstacles, and deliver an exceptional merchant experience in partnership with merchants’ Account Managers where applicable.
• Develop repeatable playbooks, training materials, and community engagement strategies that can scale to future cities.

Skills

Merchant success

Field operations

Community management

Training

Account management

Job description

Field Sales Rep – City Launch & Merchant Success Location OR - Portland Job Code 4584 Company Talent Table

Our client, a global technology and financial services company, is seeking a Field Sales Rep – City Launch & Merchant Success.

This is a 6-month contract position. Candidates must be located in or able to work in the Portland, OR area and be authorized to work in the United States. Hourly rate: $59.73. No C2C.

About the Role:

You will help drive merchant adoption, education, and long-term engagement across launch markets. This is a field-based role where you'll spend the majority of your time meeting merchants face-to-face, supporting launches, leading trainings, gathering feedback, and building strong relationships within local business communities.

You Will

• Be the face of the program in your city, building trusted relationships with local merchants.
• Spend your days in the field visiting restaurants and other local businesses, helping them launch and succeed.
• Own the field launch lifecycle from pre-launch readiness through activation-day support and post-launch follow-up, including live transaction walkthroughs with owners, managers, and frontline staff.
• Explore opportunities to build a vibrant local merchant community through workshops, events, office hours, and other methods of ongoing engagement.
• Partner with Product, Operations, and Go-to-Market teams to execute successful city launches and market expansion.
• Gather merchant feedback, identify operational challenges, and advocate for improvements that make the program even better.
• Monitor merchant engagement and adoption, proactively helping businesses maximize their success.
• Roll up your sleeves to solve problems, remove obstacles, and deliver an exceptional merchant experience in partnership with merchants’ Account Managers where applicable.
• Develop repeatable playbooks, training materials, and community engagement strategies that can scale to future cities.

You Have

• 5–7+ years of experience in merchant success, hospitality, field operations, community management, training, account management, retail, restaurant operations, or other customer-facing roles.
• You genuinely enjoy meeting new people and quickly building authentic relationships.
• You thrive in fast-paced, entrepreneurial environments where you’re expected to take initiative, solve problems, and make things happen.
• You’re comfortable walking into a local business, introducing yourself to owners and staff, and earning trust through genuine conversation.
• You have experience leading trainings, facilitating workshops, or educating customers in a way that’s engaging and memorable.
• You’re highly organized, dependable, and follow through on commitments.
• You balance strategic thinking with a willingness to jump in and do whatever it takes to help merchants succeed.
• You’re excited to spend the majority of your time in the field, traveling locally (within approximately 100 miles of your assigned market) to visit merchants, lead trainings, and support community events.
• You’re passionate about local businesses and believe strong communities are built by helping independent businesses thrive.