Field Sales Consultant, Home Services

The Home Depot; Jacksonville (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

The Home Depot is seeking a Home Services Sales Consultant in Jacksonville, Florida. This role involves selling exterior and interior products to customers through outside sales visits. The Consultant will engage in customer service activities, negotiate price quotes, and build relationships with both customers and store associates. Candidates should have a high school diploma and at least one year of relevant experience. A solid customer focus and effective communication skills are essential for success in this position.

Qualifications

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.
• 1+ years of previous related work experience.

Responsibilities

• Conduct outside sales visits to customer homes and trade shows.
• Engage in 100% customer service activities and sales presentations.
• Prospect new customers inside assigned stores and maintain relationships.

Skills

Customer Focus

Action Oriented

Communicates Effectively

Drives Results

Education

High school diploma and/or GED

Tools

Email

iPad

Job description

A Home Services Sales Consultant is responsible for selling the Company's exterior and interior products and services to customers. The Sales Consultant will conduct outside sales visits to customer homes and trade shows, traveling the majority of the time away from a dedicated office environment. They will assess customer needs, present product recommendations, negotiate price quotes, present warranty and financing options, complete contracts and paperwork, and take measurements to meet installation specifications. Additionally, they will prospect new customers inside assigned THD stores, maintain relationships with store associates, educate them on HDIS offerings, and promote HDIS programs.

Key Responsibilities

• 100% Customer Service – Travel and engage in outside sales activities, primarily in customers' homes. Conduct professional and compelling sales presentations. Adapt quickly to changing customer needs and effectively advocate HDIS solutions. Conduct incidental activities necessary to complete sales (e.g., assessing customer needs, develop price quotes, measure product specifications). Present warranty and available financing options to customers. Prepare for appointments, commute to/from appointments and process sales-related paperwork. Prospect new customers both inside and outside of assigned THD store and participate in scheduled industry events. Proactively seek out new referrals and develop and maintain relationships with store management and associates. Attend sales and store team meetings to continually improve sales techniques and learn about HDIS product offerings.

Direct Manager / Direct Reports

• Position typically reports to the Sales Manager.
• No direct reports.

Travel Requirements

• Typically requires overnight travel 5% of the time.

Physical Requirements

• Must continuously stand or walk or regularly lift/handle/carry material or equipment of moderate weight (8-20 pounds).

Working Conditions

• Usually in a comfortable environment but with regular exposure to moderate physical discomfort from dust, fumes, or odors.

Minimum Qualifications

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications

• Prior in-home or virtual sales experience.
• Prior home improvement industry experience.
• Prior experience with successful lead generation.
• Computer and application skills and use of varied technology (email, iPad, apps, etc.).

Minimum Education

• High school diploma and/or GED.

Preferred Education

• No education requirements beyond minimum.

Minimum Years Of Work Experience

• 1+ years of previous related work experience.

Preferred Years Of Work Experience

• 1+ years of previous related work experience.

Minimum Leadership Experience

• No previous leadership experience.

Preferred Leadership Experience

• No previous leadership experience.

Certifications

• None.

Competencies

• Action Oriented.
• Communicates Effectively.
• Customer Focus.
• Drives Results.